25 of 26 people found the following review helpful:
1.0 out of 5 stars
Unreliable vacuum, September 18, 2005
This review is from: Euro-Pro Shark EP602 Transformer Deluxe Bagless Stick Vacuum (Kitchen)
This vacuum began to short out on me after just two weeks of usage. Now, I can't run it for more than 5 minutes at a time without it over-heating and shutting off on me. It takes AT LEAST a half hour before it will turn back on again. Not very conducive to a productive cleaning session!
An interesting note: The vacuum I had prior to this one was another Shark brand, but a different model. THAT vacuum lasted all of perhaps not quite one whole year before it began to lose suction.... and shortly thereafter, it completely died.
Do yourself a favor and avoid this vacuum at all costs! Find the money for a really good Hoover Wind Tunnel or an Oreck! These cheap vacuums - or maybe it's just this Shark brand(???) - are not worth the money.
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13 of 13 people found the following review helpful:
5.0 out of 5 stars
Great little vacuum - only for hard surfaces!, October 9, 2005
This review is from: Euro-Pro Shark EP602 Transformer Deluxe Bagless Stick Vacuum (Kitchen)
We bought this for doing our hardwood, tile & vinyl floors, and have been nicely surprised! It's inexpensively priced, and does a great job. The turbo brush works well on furniture; it's light enough to lug up and down the stairs.
This vacuum is like a super DustBuster, all grown up. It's lightweight, but more powerful than a DustBuster style, plus it has a HEPA filter and is easy to empty. But, other reviewers are right -- no good on carpets. Carpets really need an upright vacuum with a beater brush.
Now I have TWO vacuums. For years, I had a canister vac with an attachable beater brush, but I got tired of hauling it around. (If you have a canister, you know what I mean.) It was flexible, being good for both bare floor and carpet, but every time I switched floors, I needed to take on & off the beater brush. So I'd do all the bare floors, then add the attachment and do the carpets. I really like my current arrangement: this Euro-Pro Shark for bare floors, and an upright for carpets, both lightweight. I just haul out whatever I need, and there's no need for an equipment change.
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10 of 10 people found the following review helpful:
2.0 out of 5 stars
Good product but HORRIBLE customer service, August 7, 2007
This review is from: Euro-Pro Shark EP602 Transformer Deluxe Bagless Stick Vacuum (Kitchen)
Works great on hard surfaces and carpets. Customer Service is horrible, though. We enrolled in the "Shark Free Filter For Life" Program but haven't received a filter in over a year (the program stipulates one every 6 months). When I called the toll-free number, the agent was unfriendly and unknowledgeable. She never apologized once about the missing filters. When I asked what had happened, all she was willing to give me was that I didn't receive the filters because of "some technical problem." I would NOT get another Shark vacuum for this reason.
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