I owned the shark steam mop for about a year and half- and I LOVED it. When it broke, and I went to buy another one, I noticed that in many many shark reviews, users mentioned that it tended to live only about a year, which was my own experience. Considering that they aren't cheap, I started reading reviews for a comparable or better steam mop that would live for a longer time. Over the course of a week, I browsed reviews on every single steam mop available for sale on Amazon among other sites- the Monster seemed to do very well across the board. I have owned it now about 6 months and I am NOT happy. First let me preface this by saying that I am a single female, living in NYC- My apartment is not large, and I do not have heavy foot/animal traffic in my home. My shark replaced my traditional mop,floor cleaner fluid and bucket ENTIRELY. I am a very clean person who is rather meticulous about my home, and when there are large spills, I use a sponge/paper towels, floor cleaner,elbow grease, etc- i.e I use my steam mop for traditional linoleum/wood upkeep and general dirt removal NOT for large accidents or spills. I am also an aerialist weighing about 135 lbs and I haul my body weight around by my arms and legs while suspended in the air- i.e- I am much, much stronger than your average female. I mention this specifically because in my ll by 7 foot kitchen, the drag on this thing is RIDICULOUS- I am literally dragging it back and forth, putting in a ton of effort to move it along the floor to the point where I break a sweat, my arm gets tired and my back starts to ache; in a TINY kitchen! I'd put up with the effort, no problem, if the thing cleaned well, but it DOES NOT! 1 person's foot traffic should be no trouble to remove from floors, but after several passes in one area, the dirt does not come up much. So I end up getting out my sponge and cleaner and going down on my hands and knees to spot clean the areas that the monster simply could not combat. I NEVER had this issue with the shark. Also- as mentioned previously, my apartment is a TINY NYC apartment- with the shark, one tank cleaned the kitchen, hallway, living room and bedroom, often with water to spare- NOT the monster.I'm lucky if the kitchen is semi done in one tank. Perhaps, since I have to make 10 passes to achieve half the result of 2 with the shark, I am using a lot more water- granted, that must be true- but considering the monster only takes 2.5 of the given water filler cup that comes with the unit ( which equals to one standard size coffee mug and a half of water), I have to let the unit cool down entirely before filling up again to do the rest of the apartment. What used to take me 15 minutes to do with the Shark, now takes me an hour with poor results to boot. Lastly, besides poor cleaning ability and heaviness, this thing, as pictured, is structured like a dome- and it's lip only juts out about a half inch in front of the dome- so along the cabinets and sideboards, this thing does not even touch the perimeter at all since it's reach is obstructed by the large dome on top. Basically, I am throwing it out after giving it a very long trial period, and resigning myself to spending about 100 dollars a year on Sharks.