Evaluation of R&D Processes: Effectiveness Through Measurements (Artech House Technology Management and Professional Developm) [Hardcover]

Lynn Ellis (Author)

Book Description

Publication Date: January 31, 1997 | Series: Artech House Technology Management and Professional Developm

Written for research and development managers, this is a practical guide to using quantitative measurement techniques to gauge financial and non-financial company goals. Fifteen information-filled chapters show how to effectively choose R&D projects, create a customer satisfaction and effectiveness index, measure every component of "idea-to-customer" time, and create a "balanced scorecard" which focuses on innovation rather than implementation. The book also explains how to relate R&D procedures to external technical and commercial areas, explores new methods of evaluating and practicing time management, and shows how to use cross-functional teams to integrate R&D with other company functions. Each chapter concludes with a special "Lessons Learned" section that highlights how to put the information provided to practical use.

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About the Author

Lynn Ellis earned his Ph.D. in management from Pace University, and is a retired professor of management at the University of New Haven. He is president of Lynn W. Ellis Associates, a management consulting firm for telecommunications and technical companies.

Product Details

• Hardcover: 257 pages
• Publisher: Artech Print on Demand (January 31, 1997)
• Language: English
• ISBN-10: 0890067910
• ISBN-13: 978-0890067918
• Product Dimensions: 9.4 x 6.2 x 0.9 inches
• Shipping Weight: 1.2 pounds
• Amazon Best Sellers Rank: #2,876,430 in Books (See Top 100 in Books)

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