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5.0 out of 5 stars
If you think you know all about customer service, read this book.,
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This review is from: Even Monkeys Fall From Trees (Paperback)
This is a fantastic book to help you gain another perspective on hospitality. Doug Lipp is writing in such a nice manner, this book is the prefect gift for anyone in the Hospitality field. It will make their day. I surely made my day.
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Even Monkeys Fall From Trees by Doug Lipp (Paperback - March 23, 2001)
$15.95
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