Business etiquette is a universal thing, but if the devil is in the details, then those who pride themselves as "artisans of deal-making" need this book. Otsukiai translates as "networking" and "business protocol," and the Japanese interpret body signals and behaviors different from North Americans and Europeans.
Subtle things — what's the correct seat to offer to the highest ranking person when riding in a cab; what's the most appropriate way to show your sympathies at a funeral; how do you correctly indicate that you do not want to do business with a supplier — can mean the difference between closing a deal or committing big social gaffes. No one is born learning all of this, and junior executives in Japanese companies are normally left to watch and learn the tough way.
Based on a popular manga on business relationships, it's obvious that even the Japanese needs help navigating the waters of Japanese business protocol. This is the book that helped them — and will help you.
Subtle things — what's the correct seat to offer to the highest ranking person when riding in a cab; what's the most appropriate way to show your sympathies at a funeral; how do you correctly indicate that you do not want to do business with a supplier — can mean the difference between closing a deal or committing big social gaffes. No one is born learning all of this, and junior executives in Japanese companies are normally left to watch and learn the tough way.
Based on a popular manga on business relationships, it's obvious that even the Japanese needs help navigating the waters of Japanese business protocol. This is the book that helped them — and will help you.
