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5 of 5 people found the following review helpful:
5.0 out of 5 stars Good insights, January 8, 2000
By A Customer
This review is from: Excellence in Practice: Innovation and Excellence in Workflow and Imaging (Hardcover)
It was gratifying to get real details right down to how many computers, servers, scanners etc., with their precise configurations. The ROIs were clearly shown, and the business propositions were spelled out. We found the data in the case studies extremely helpful in presenting a case to management for our own reengineering effort.
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5.0 out of 5 stars Explore the possibilities, July 6, 2000
This review is from: Excellence in Practice: Innovation and Excellence in Workflow and Imaging (Hardcover)
This book gives abstracts of companies that implemented workflow, imaging and electronic document management.

The abstracts give insight as to how each company solved their respective business problems, the methodologies used and the outcomes compared to expectations.

This is a good book for management. The industries, problems, solutions, scale, and vendors are all varied. Management can get a good feel for the context within which workflow, EDMS and imaging can be used. (That it is an easy, quick read also helps.)

Worth the money. We bought 3 to disperse throughout our enterprise.

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Excellence in Practice: Innovation and Excellence in Workflow and Imaging
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