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"Neil Smith has helped create incalculable shareholder value and customer loyalty for companies across America and around the world with one 'radical' idea: Our own employees know where the barriers to success are, and they know how to break them down so the CEO and the management teams can drive the vision and strategy we set for our companies." - Brian T. Moynihan, chief executive officer, Bank of America Corporation
"This exciting book, How Excellent Companies Avoid Dumb Things, provides an in-depth look at the structural and behavioral barriers that keep organizations from outstanding performance, and offers a clear set of principles to get on track. Neil Smith's brilliant insights into removing these barriers and empowering employees to produce creative ideas are a must-read for managers everywhere." - Bill George, professor of Management Practice, Harvard Business School, former chairman & CEO of Medtronic, Inc. and author of True North
"Neil Smith makes 'A Promise' for transforming your organization, and I can attest from his work with us at NYSE Euronext that he delivers. In this book, he outlines the process by which any company can become more efficient and profitable while reducing complexity. It is a must-read for any company that wants to improve its performance and for any manager who is serious about adding value to their organization." - Duncan Niederauer, chief executive officer, NYSE Euronext
"This book provides a practical, common sense guide to the main stumbling blocks facing business leaders and how to deal with them." - John Quelch, dean of China Europe International Business School (CEIBS), Shanghai
"A top-notch consultant reveals his secret sauce! Crisply reasoned and crisply written, this book is a virtual how-to-do-it manual for improving your company. If it doesn't give you dozens of good ideas, you haven't read it." - Alan Blinder, Gordon S. Rentschler Memorial professor of Economics and Public Affairs at Princeton University and co-author of Economics: Principles and Policy
"This book is a great gift to leaders facing the 8 barriers because it underscores how critical it is to engage employees across the entire organization. Dumb things, goodbye! " - Frances Hesselbein, president and chief executive officer of Frances Hesselbein Leadership Institute, former chief executive officer, Girl Scouts of the USA and author of My Life in Leadership
"A helpful reminder on how lack of oversight on even commonplace issues can interfere with an enterprise's productivity and success, this work will appeal to managers and leaders alike." - Publishers Weekly
"Neil Smith provides brilliant insights and great practical advice, based on his global expertise in helping excellent companies challenge the status quo and improve performance. Move this book to the top of your inbox." - Martin Sullivan, deputy chairman of Willis Group Holdings PLC and chairman and CEO of Willis Global Solutions
Neil Smith, CEO of Promontory Growth and Innovation (PGI), has for the last 20 years focused on helping large corporations dramatically improve performance and profitability by growing revenues and innovatively reducing costs. Smith has led initiatives across a number of industries with some of the strongest companies in the U.S. including, Mellon Bank, Willis, and North American Van Lines. He recently spearheaded the highly visable initiative across Bank of America, and a firm he co-founded was responsible for projects at Heinz, Detroit Edison and Blue Cross Blue Shield of Tennessee. His efforts have helped increase profits at top companies by 20 percent or more.
Patricia O’Connell, former Management Editor at BloombergBusinessweek.com, brings more than 20 years of writing and editing in a variety of subjects, including business, leadership, and strategy.
With contributions from Dr. Richard Levak, a nationally recognized personality expert who has been in private practice for over thirty years and has a growing practice in organizational consulting, assisting businesses with executive hiring, development and teambuilding.
Very practical ways for companies to improve their profits ... and the way they serve their customers. Mr. Read morePublished 3 months ago by Top Ten Reviewer
I have put off reviewing this book for too long (I got it through LibraryThing.com quite a while ago) because I am not quite sure what to say. Read morePublished 7 months ago by Anonymouse
Although this a very easy read, it is somewhat patronizing, as if it has been dumbed down for the stodgy old guard management. Read morePublished 8 months ago by AGILBORDER
How Excellent Companies avoid Dumb Things by Neil Smith lists 8 hidden barriers that plagues even the best of businesses. Read morePublished 12 months ago by Barbara
We know that change is good, but it’s not always clear as to how we can successfully implement it. As a result, things continue on as usual, and our businesses, government... Read morePublished 12 months ago by Annette
A book with common sense but packed with uncommon wisdom about how to implement solutions to the usual problems with change, silos, size, information, management, etc. Read morePublished 13 months ago by Thomas
I run an organization with over two hundred employees. The fundamental lessons discussed in this book was immediately helpful. Read morePublished 13 months ago by Sarah
This was a great look into the mistakes that businesses make, and how you can stop yourself from making the same mistakes. I am giving this book a 5/5. Read morePublished 13 months ago by Dealsharingaunt
As a small business owner, I was interested in seeing if this book would help me recognize if my own company was heading towards doing "dumb things". Read morePublished 13 months ago by Gunther