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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization forum

 
Showing 1-18 of 18 discussions
  Discussion Replies Latest Post
Micah Solomon on Customer service in Healthcare (Becker's Hospital Review 0 Mar 12, 2011
Financial Post article on Micah Solomon,"New Guru of Customer Service Excellence." 0 Mar 12, 2011
DearReader[dot]com choosesExceptional Service as Business Book Club selection 0 Oct 26, 2010
Today's Shanghai Daily News: "Exceptional Service is #1 US Business Book" 0 Oct 16, 2010
"A reason to return to real customer service" 0 Aug 6, 2010
CEO Refresher names "Exceptional Service, Exceptional Profit" a top book of 2010 0 Jul 26, 2010
New Alister & Paine Article on "Exceptional Service, Exceptional Profit" Principles 0 Jul 25, 2010
Today's interview in Crain's New York Business with Micah Solomon 0 Jun 4, 2010
The new Fast Company article by Micah Solomon 0 Jun 2, 2010
Jack Covert (100 Best Business Books of all Time) Picks Exceptional Service Exceptional Profit 0 Jun 2, 2010
All Business Answers: In-Depth Review, Exceptional Service, Exceptional Profit 0 Jun 2, 2010
Exceptional Service Exceptional Profit to be translated into Japanese 0 Jun 2, 2010
All Business Answers review 0 Apr 23, 2010
Jack Covert(100 Best Business Books of all Time) Picks Exceptional Service Exceptional Profit 0 Apr 8, 2010
The new Fast Company article on Exceptional Service, Exceptional Profit 0 Mar 26, 2010
Read a free chapter of "Exceptional Service, Exceptional Profit" 0 Mar 25, 2010
Atlanta Journal Contitution Article 3/21/10 by co-author Micah Solomon 0 Mar 23, 2010
Extended interview regarding. Exceptional Service, Exceptional Profit 1 Feb 24, 2010
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