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Executive Coaching with Backbone and Heart : A Systems Approach to Engaging Leaders with Their Challenges
 
 
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Executive Coaching with Backbone and Heart : A Systems Approach to Engaging Leaders with Their Challenges [Hardcover]

Mary Beth O'Neill (Author)
4.7 out of 5 stars  See all reviews (22 customer reviews)

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Book Description

January 2000 0787950165 978-0787950163 1
If you've been looking for sound direction on how to coach top executives, here it is. In Executive Coaching with Backbone and Heart, Mary Beth O'Neill outlines the dynamic approach to coaching leaders that she's developed over the course of a twenty-year career. Her unique perspective and sage advice, backed by a specific four-phase methodology, gives you the means to successfully manage the coach-client relationship and effect dramatic changes that ensure the business outcomes leaders' want. It's a one-of-a-kind guide for executive coaches--both aspiring and established--that fills a long-standing gap in coaching literature.

To read the preface from this book, click here.

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Editorial Reviews

Review

"Executives are tough customers with high expectations. This direct and pragmatic book reveals the importance of the coach's immediacy and self-awareness in the successful coaching of top leaders." --Brian Clewes, senior vice president, human resources, TransAlta Corporation

"O'Neill writes in a way that allows you to see this experienced coach in action. What a wonderful way to learn!" --Geoff Bellman, consultant and author, The Consultant's Calling

"This is an important book. Executive coaches will find in Executive Coaching with Backbone and Heart a sensible and sensitive process that leads to guaranteed results." --Carla J. Murray, general manager, The Westin Seattle

"In this book, O'Neill brings form and structure to the art of executive coaching. Novices are provided a path while seasoned practitioners will find affirmation." --Daryl R. Conner, CEO/President, ODR-USA, Inc.

"Effective leaders require courage, compassion, and initiative. O'Neill's systems-based coaching serves as a guide for both coaches and executives to better enable good decisions and good decision-makers." --Paul D. Purcell, president, Beacon Development Group

From the Inside Flap

Coaching high-powered executives requires something special, something extra. Executive coaches must be more than instructors; they must become partners whose emotional investment in business outcomes equals that of their clients. They must have the strength and courage to face an organizational leader in a time of crisis and speak the unvarnished truth. They have to be a force to be reckoned with. They have to have backbone and heart.Mary Beth O'Neill has backbone and heart, and she's used it to help executives become better leaders and make better business decisions for more than twenty years. In this book, she shares the secrets of her success as she details the techniques she's developed over the course of her exceptional career.O'Neill knows first-hand that executive coaching is about self-management, about learning how to be with leaders so you can seize those critical moments when they are most open to learning. She focuses on the need for coaches to build their own signature presence with clients and outlines four conditions that promote such a presence.The author also teaches coaches how to deal with clients in terms of the "force fields" they create and react to; that is, the political and emotional climates within organizations that can ensnare both executive and coach and make for faulty decision making. In so doing, O'Neill introduces an important new systems approach to executive coaching.O'Neill reinforces her observations on coach self-management and her systems perspective with a sound four-phase methodology for implementing both, a methodology that covers contracting, planning, live action intervening, and debriefing. She also addresses special applications such as how to guide conversations that establish coaching relationships and how a coach can help executives coach others.

Product Details

  • Hardcover: 224 pages
  • Publisher: Jossey-Bass; 1 edition (January 2000)
  • Language: English
  • ISBN-10: 0787950165
  • ISBN-13: 978-0787950163
  • Product Dimensions: 9.3 x 6.2 x 1 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (22 customer reviews)
  • Amazon Best Sellers Rank: #382,013 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews
59 of 60 people found the following review helpful
Format:Hardcover
It seems quite awhile since I have found a book in my own field that I can completely recommend to almost anyone. This is a terrific book for coaches, consultants and leaders at all levels. Finally here is a book that explains the role of coaching as an Organization Development intervention. As well it clearly alginates the differences between calling yourself an executive coach and the competencies required to actually be one. In fact I would have to say that this is a must read for any executive or corporate coach.

One reviewer said this book was easy to read. While it is well written and gives the illusion of simplicity, the concepts and specifics inside are subtler than that. I am a quick reader and it took me some time to properly digest what O'Neill was really saying. And this is not a big book. When I first picked it up, I remember thinking: "Oh brother another expensive book without much meat." I was completely wrong. There doesn't appear to be a lot of theory, but it is clear that theory is the underpinning of the author's work and it is there front and centre. However, you do not notice it because of how it is presented.  

This one of the few books that I have read where the short case studies really added value to the book. In the cases typical situations and examples of how she expertly handled them were reviewed, as well as some warnings about how the coach can also get triggered by what is happening. Another great part is that this book as a "go back to" reference. The three Appendix contain a personal assessment, questions to ask clients and issues on how to combine consulting with coaching or vice versa.

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24 of 24 people found the following review helpful
Format:Hardcover
Mary Beth O'niell writes with great clarity and her book is very engaging--almost like watching her in action. O'Neill's four-phased, systems-based methology provides a structure for coaching that encourages individuality. In fact, O'Neill stresses the importance of a coach's self-awareness and developemnt of ones signature presence. She uses many relevant examples to illustrate her approach. I especially value suggestions made throughout the book for how to effectively engage clients. O'Neill has the ability to explain complex sustems theory and interpersonal dynamics in a way that aides understanding. In a recent conversation with a potential coaching client I found myself using, in the moment, the useful information O'Neill offers. If you coach executives, or leaders at any level in organizations, this is a must resource.
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23 of 23 people found the following review helpful
Format:Hardcover
In a field crowded with many new titles this book is unique and very empowering. While most coaching books focus on "technique," Mary Beth O'Neill shines the light on how we use OURSELVES to catalyze change. The author helped me better understand emotional systems thinking and how I can use these principles in my coaching practice. Another unusual perspective I found in this book is the author's focus on coaching in the context of bottom line results. Highly recommended!
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Most Recent Customer Reviews
ROI AND COACHING
I liked and find very usefull the relationship established between coaching and the hard part of the business. The book is very well structured.
Published 1 month ago by Carlos Lopez
Practical, Insightful, Relevant
Executive Coaching with Backbone and Heart is the most practical coaching book I have read. I began using the framework and questions and had immediate and impactful results with... Read more
Published 17 months ago by Kevin Raum
Prof Louis van der Merwe uses coaching as leadership development
This text is both practical and systemic in its approach. It has sound foundations and theory underpinning it. Read more
Published on February 5, 2010 by L. Van Der Merwe
Practical approach to coaching
This book gave the most practical applicable advice I have read in years. Not filled with jargon, it was a good reminder of many practices and principles I have used and applied... Read more
Published on November 25, 2008 by S. K. Button
Brilliant book!
This is the best reference I have read about Executive Coaching - how to manage your own stuff when you coach, the best models to apply and how to create lasting shifts. Read more
Published on February 14, 2008 by Ingrid Cliff
Executive Coaching with Backbone and Heart
I found several concepts very helpful, especially the Three Key Factors model for executive coaching and the description of the Client Responsibility Model. Read more
Published on October 25, 2007 by Frances Davis
Exceptional Coaching Resource
The combination of theory and practice lends well to readers of all levels (from graduate students to seasoned professionals). Read more
Published on February 21, 2007 by Merle Riepe, PhD, SilverStone Group
Well Written and Enlightening
This is a well written and thorough resource which aptly combines theory with practical application of the systems theory to executive coaching as well as advice and tools to use. Read more
Published on January 7, 2007 by Elijah Chingosho
Excellent Aplication of Systems Theory to Executive Coaching!
I highly recommend this book to new and seasoned coaches. Not only is it enjoyable to read, but the author presents a clear description of the application of systems theory to... Read more
Published on February 13, 2006 by Sabrina Schleicher
Useful Guide with a Few Key Elements Missing
Mary Beth O'Neill is an experienced executive coach who provides a useful perspective and helpful guidelines and examples of what coaches can do to help executives. Read more
Published on March 18, 2004 by Lewis R. Stern, Ph.D.
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Inside This Book (learn more)
First Sentence:
COACH: What business challenges are you facing? Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
human relations goals, loyal resistance, coaching phases, sustaining sponsors, interactional field, backbone and heart, coaching contract, executive coaching, coaching conversations, high direction, team behaviors, alignment issues, largest sphere
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Client Responsibility Model, Rescue Model, Chapters Five
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