About the Author
Kevin Oakes is the CEO of i4cp (The Institute for Corporate Productivity), where he provides strategic direction and vision, and is responsible for the overall operations of the organization. Kevin has been a pioneer in the human capital field for the last 15 years, and is a frequent author and international keynote speaker on topics such as talent management, leadership, innovation, metrics and strategic learning in organizations. He lives in Medina, Washington. Pat Galagan is the Editor at Large for the American Society for Training & Development (ASTD). As a writer and editor for more than 30 years, she has covered all aspects of corporate learning and development and interviewed many business leaders and the CEOs of numerous Fortune 500 companies. Pat resides in Santa Fe, New Mexico.