Customer Reviews

The Executive Way: Conflict Management in Corporations

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What makes this book unique is that it tells inside stories of real people in real organizations. The characters and companies allowed Calvin Morrill to observe, interview and document goings on over a lengthy period. During this period, conflicts arose over major issues. Individuals and departments battled over scarce resources within the firm and for individual survival as employees of the company. Morrill analyzed all this in a way that I was easily understood. I felt the human drama and to a large extent got a sense about the endless nature of inside corporate politics.

In this study, you can see how accounting can fight to impose its will as well and other departments such as marketing. My impression was that corporate politics are inevitable, because much is at stake. Morrill showed how internal politics can be draining to the organizational system, yet conflict is inevitable. At some point I felt that the author, deeply understanding of corporate politics, might have the same outlook as a medical doctor of the critically ill. Patients can get better but they can also expire. The drama kept me glued to the end while the journey was sobering.