Most helpful critical review
159 of 162 people found the following review helpful
DO NOT BUY - PIECE OF JUNK
on December 16, 2010
For the 2 months I used this treadmill - I really LOVED it. I'm 5'3" and it's a perfect size for me and my apt. I wouldn't buy it if you're much taller as the walking platform is very short. But for me it was perfect. I have a bad ankle and this helped enormously in rehab-ing it.
WARNING - Treadmill came in a box that was completely destroyed. Huge hole punched thru the box. But the treadmill worked fine once assembled.
2 Months after purchase - The treadmill seized while I was on it and the platform sputtered. I had to jump off of it. Displayed flashed E1. Treadmill wouldn't restart. I called the phone number at the bottom of the treadmill to see what the problem was.
Paradigm sent me a new computer board but that failed to fix the problem.
Even though it's still under warranty Paradigm refused to replace it saying that Amazon should replace the treadmill not them. Amazon doesn't issue refunds after 30 days so I'm stuck in limbo waiting for Amazon to resolve this with Paradigm.
UPDATE - Amazon AWESOME in dealing with this situation. Worked it out with Paradigm. Paradigm is honoring the warranty. Shipping new treadmill by fed ex.
YAY for Amazon's customer service folks. The best in the business.
Only 1 month after replacement treadmill arrived it stopped working. That's 2 treadmills that did not even last 3 months.
DO NOT BUY THIS PIECE OF JUNK
Finally got refunded from Amazon for the total amount. As always Amazon's Customer Service is AMAZING. Truly the best. Unlike this treadmill which is the WORST. DON'T BUY THIS TREADMILL.