Expertise and Innovation: Information Technology Strategies in the Financial Services Sector [Hardcover]

Robin Fincham (Author), James Fleck (Author), Rob Proctor (Author), Harry Scarbrough (Author), Margaret Tierney (Author), Robin Williams (Author)

Book Description

Publication Date: February 23, 1995 | ISBN-10: 0198289049 | ISBN-13: 978-0198289043

Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.

Editorial Reviews

Review

`This study paints a picture of an almost complete lack of dynamism within the industry, and of largely sluggish and hidebound corporate responses to the competitive environment.' Work, Employment and Society

`This book is a timely contribution to our understanding of this process ... the book makes a significant contribution to our understanding of the innovation process in an industrial sector that has experienced significant structural and technical change.' Technovation

`This is a solid and scholarly volume, well crafted and carefully researched ... This is a comprehensive and immensely valuable study which makes an important contribution to the debates on technological inovation ... It can be thoroughly recommended and deserves wide attention.' New Technology, Work and Employment

`For those who are curious and want to learn about a new multidisciplinary field of research which nowhere fits into the patterns of traditional compartmentalized disciplines, the book is highly interesting ... the book includes a helpful index, which invites the reader to work with the book and to continue to learn much from it after having read it for the first time.' Organization

About the Author

Robin Fincham is at University of Stirling. James Fleck is at University of Edinburgh.

Product Details

• Hardcover: 352 pages
• Publisher: Oxford University Press, USA (February 23, 1995)
• Language: English
• ISBN-10: 0198289049
• ISBN-13: 978-0198289043
• Product Dimensions: 9.3 x 6.3 x 1.1 inches
• Shipping Weight: 1.7 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #5,600,921 in Books (See Top 100 in Books)