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Looking for the Extended Warranty for another device?
 | Kindle (6" Display, Free 3G + Wi-Fi, Latest Generation) 2-Year Extended Warranty |
| Kindle (6" Display, Wi-Fi, Latest Generation) 2-Year Extended Warranty |
| Kindle (6" Display, Free 3G, 2nd Generation) 2-Year Extended Warranty |
| Kindle DX (9.7" Display, Free 3G, Latest Generation) 2-Year Extended Warranty |
Product Details
Terms and Conditions for 2-Year Extended Warranty for Kindle DX (9.7" Display, Free 3G, 2nd Generation) U.S. customers only
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Technical Details
- Provides replacement of your Kindle DX (9.7" Display, Free 3G, 2nd Generation) for any device failures under ordinary use. Adds accidental coverage so your Kindle is covered for mishaps like drops or spills.
- The plan provides coverage against accidental damage under ordinary consumer use for two years from the date of original retail purchase.
- Includes free shipping both ways, for your damaged and replacement Kindle DX (shipping within the U.S. only).
- Customer service and claim support available 6 am to 10 pm PT, 365 days a year -- call (877) 441-3836 for warranty claims.
- The 2-Year Extended Warranty is available for any Kindle DX (9.7" Display, Free 3G, 2nd Generation) shipped within the past 30 days. Only available to U.S. customers.
Product Details
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Product Description
From the Manufacturer
Every Kindle DX (9.7" display, Free 3G, 2nd Generation) comes with a one-year manufacturer’s warranty. With the 2-Year Extended Warranty for Kindle DX (9.7" display, Free 3G, 2nd Generation), you will receive protection against accidental damage such as drops or spills for the entire two years. In the 2nd year, your coverage extends to protect against failures that occur during normal operation. This helps avoid the inconvenience and costs associated with a broken device. The warranty stays with the device even if it is gifted or sold to another party.
What is Covered
Service Net is an industry-leading service management company focused on delivering a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. The warranty stays with the device even if it is gifted or sold to another party.
What is Covered
- Two years of coverage (limited to a single claim) for accidental drops or damage such as spills that affect the functionality of your covered device.
- One additional year of coverage (after the end of the manufacturer’s warranty) for failures that occur during normal operation.
- One time claim for battery malfunction during second year of coverage
- Available to U.S. customers only
- Purchase 2-Year Extended Warranty for Kindle DX (9.7" display, Free 3G, 2nd Generation) for your qualifying Kindle DX (you will receive an information packet in the mail)
- Contact Service Net customer service at (877) 441-3836 if your Kindle DX fails
- For covered failures, receive a replacement Kindle and return your damaged device to Service Net
Service Net is an industry-leading service management company focused on delivering a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. The warranty stays with the device even if it is gifted or sold to another party.
Customer Reviews
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Most Helpful Customer Reviews
155 of 156 people found the following review helpful:
1.0 out of 5 stars
Cost is too high,
This review is from: 2-Year Extended Warranty for Kindle DX (9.7" Display, Free 3G, 2nd Generation) U.S. customers only (Electronics)
The cost for this warranty is way too high. It only covers an additional year after the manufacture warranty. I was able to get a 3 year warranty with accidental damage for 99.00 from Square Trade. I understand that Amazon wants to provide their customers with protection but they should think about partnering with another company. The Kindle is a great product and should have equal coverage.
69 of 73 people found the following review helpful:
1.0 out of 5 stars
Get a extra year's warrantee for free.,
This review is from: 2-Year Protection Plan for Kindle DX, U.S. customers only (Electronics)
How? Buy your Kindle with your credit card (and keep the paperwork). Most credit cards offer to double the manufacturer's warrantee up to an extra year (Most Debit cards don't offer this). It's probably already included with your card. You get the same warrantee coverage as Amazon is offering, and it's free.
Check the fine print in the literature your credit card company sends you to be sure.
36 of 36 people found the following review helpful:
5.0 out of 5 stars
Warranty great idea but search elsewhere,
By kam13 (NC United States) - See all my reviews
This review is from: 2-Year Protection Plan for Kindle DX, U.S. customers only (Electronics)
Got my 3 yr extended coverage warranty against drops and spills from square trade for $85. Buys me peace of mind and a lower price, for longer coverage. Reviews online indicate that the company is easy to use and prompt in service, so hopefully i'll never need it but if I do, I have a warranty
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