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Offers valuable insight into a rapidly building global trend in business.
They observe, "In the final analysis, McFadden values empathy and reciprocity above everything else. He refuses to just be an employee. He insists on being a human."
And of course, repeat purchase will be determined by how you treat customers.
An excellent work that clearly communicates the trust required to succeed in this hyper-connected & technology enabled world. A must-read for all leaders.Published 13 months ago by @StandardofTrust
The thesis of the book is simple. In a transparent world, where information about your offering and the way you treat customers is highly visible, your reputation is important in... Read morePublished 16 months ago by Alistair Davidson
Taken to the extreme, we would have a world without sin and companies managed by saints who will not produce sugared drinks, tobacco products, beers, wines, and other unhealthy... Read morePublished 16 months ago by Michael J. Stead
I've endorded - and highly recommended - Extreme Trust to my 1,700+ LinkedIn connections; well considered and articulated perspectives with appropriate anecdotal references on the... Read morePublished 16 months ago by Mark R. Sapp
The pricing for an electronic book on Kindle is $2 more than a hardcover book. How can that be? No paper, no binding, no shipping. I guess the answer is to buy it used. Read morePublished 17 months ago by Amazon Customer
There are books on remarkable service, delightful service, uplifting service, magnetic service, knock your socks off service, magical service--I wrote some of them! Read morePublished 18 months ago by Chip R. Bell
The book can be broken down into 3 words. Competence, character, and openness.
Don makes a compelling arguement that in this new networked economy openness pays.