Most helpful critical review
103 of 113 people found the following review helpful
You Better Think Long & Hard Before Parting With Your Money For This Device
on January 4, 2013
I buy an extraordinary amount of things from Amazon -- from toilet tissue to HDTVs -- but this is the first full blown review I have ever written. I am also an early-adopter gadget geek with limited expectations of new products. This should tell you something -- wither this Favi SmartStick is an amazing device or total trash. I am sorry to inform you that it is the latter.
I spent about 10 hours trying to familiarize myself with the SmartStick the day after I got it. I bought the iPazzPort 2.4 GHz Airmouse/keyboard combo to complete the package. I like the little keyboard device so much I am keeping it just for fun. The SmartStick went back into its packaging and off to UPS for return and refund. When I got the Favi device, I was very excited to be able to have full android access on an HDTV without having to tether a tablet or notebook. It promises a lot, but deliver little, if none, of the experience. The packaging was nice, the components solid and well-finished, and the documentation adequate. I did not even have the difficulties with the included remote that some people have complained of. I found it intuitive enough to navigate without much trouble.
The GUI and setup of this device was a nightmare. Almost every attempt to download from the Google Play store and use any of the applications was a total bust. Want to use Chrome for Android as your browser? Not from my experience. Want to play Angry Birds Star Wars? Forget about it. That's not going to happen either. Wireless connection? The router with full broadband sat not 5 feet from the device with all bars available. For whatever reason, the wireless connection failed constantly.
The only explanation I can come up with is that Favi was so excited to rush this product out the door that it did not bother to finish or refine the device into something people might actually use with ease or interest. If I become so frustrated with this product that I am ready to send it back at the end of the first day using it, this device is problematic at best. Favi, I gave you a realistic shot, and you blew it monumentally. No way, no how, not interested in this device until you come to a realization that your customers expect better from a device such as this. I have to ask -- have you guys even used the device you sell?
I am being generous by offering 2 stars here. I give you the benefit of the doubt for this being a new gadget, but I cannot forgive such a crappy execution. I hate to say this, but this has been my single worst experience with an Amazon-sold product ever. This device is complete trash. Don't waste your time, money, or energy on this one.
D. Mace (Atlanta,GA)