Facilitating with Ease!, with CD: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers (Paperback)

by Ingrid Bens (Author) "In many organizations, the idea of using a neutral third party to manage and improve meetings is now taking root..." (more)
Key Phrases: facilitator mistake, targeted norms, detailed process notes, Poor Fair Satisfactory Good Excellent, Sample Design, Systematic Problem Solving Worksheet (more...)

Editorial Reviews

Review
"Facilitating with Ease! is a gold mine of tools, tips, and wisdom, useful for both novices and experts. In a world where everyone must facilitate or fall behind, this guide will help you stay ahead!" — Jim Gannon, senior vice president of human resources development, Royal Bank Financial Group

"Facilitating with Ease! is a must-have resource. I've been in OD for fifteen years and this is one of my 'go-to' books." — Rob Mullins, senior training consultant, The Boeing Company

"Facilitatin with Ease! is so thorough and so well organized, we've made it the centerpiece of our facilitator training program." — Karen H. Wunderlin, president, Wunderlin Consulting

Review
"Facilitating with Ease! is a gold mine of tools, tips, and wisdom, useful for both novices and experts. In a world where everyone must facilitate or fall behind, this guide will help you stay ahead!"
--Jim Gannon, senior vice president of human resources development, Royal Bank Financial Group

"Facilitating with Ease! is a must-have resource. I've been in OD for fifteen years and this is one of my 'go-to' books."
--Rob Mullins, senior training consultant, The Boeing Company

"Facilitating with Ease! is so thorough and so well organized, we've made it the centerpiece of our facilitator training program."
--Karen H. Wunderlin, president, Wunderlin Consulting

See all Editorial Reviews

Product Details

• Paperback: 224 pages
• Publisher: Jossey-Bass (February 14, 2005)
• Language: English
• ISBN-10: 0787977292
• ISBN-13: 978-0787977290
• Product Dimensions: 10.9 x 8.5 x 0.9 inches
• Shipping Weight: 1.6 pounds (View shipping rates and policies)
• Average Customer Review: 4.8 out of 5 stars See all reviews (5 customer reviews)
• Amazon.com Sales Rank: #204,482 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

37 of 40 people found the following review helpful:

5.0 out of 5 stars From one facilitator to another..., July 7, 2000

By	Rich Heiland (Quechee, VT USA) - See all my reviews

This review is from: Facilitating With Ease! A Step-By-Step Guidebook with Customizable Worksheets on CD-ROM (Paperback)

As a failitator of a process using storyboards, I am always looking for new twists on facilitation in general. As a compact, to the point resource on facilitation and basic meeting management, I think Ingrid's is at the top of the list. While, like any such work, you truly gain the value when you attend a workshop, this book is worth the price in things anyone can adapt and use in any organization. You can never become "good enough" at facilitation and I am glad someone referred me to this book. Two thumbs up......Oh, and one other nice thing. Everything in here is to-the-point instruction - no big ego trips with the author's name dropped into war story after war story...

18 of 19 people found the following review helpful:

5.0 out of 5 stars Facilitating With Ease!, November 7, 2000

By	Mary Ann Mineghino (Irvine, CA United States) - See all my reviews

This review is from: Facilitating With Ease! A Step-By-Step Guidebook with Customizable Worksheets on CD-ROM (Paperback)

I have had the privilege of participating in workshops taught by Ingrid Bens: this is like having her in your own training room! The information in this book is both relevant and concise. I use the book to lead my facilitation team through all of their group dynamics training. The CD-ROM allows me the freedom to customize the worksheets to meet our needs. This is a great book that I highly recommend to all individuals who work in teams, lead meetings, or need assistance in group dynamics

8 of 8 people found the following review helpful:

4.0 out of 5 stars Insightful!, October 15, 2001

By	Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews (TOP 50 REVIEWER)    (REAL NAME)

This review is from: Facilitating With Ease! A Step-By-Step Guidebook with Customizable Worksheets on CD-ROM (Paperback)

Companies that embrace work teams quickly discover a basic truth: More teams mean more meetings. Management experts laud the benefits of enlightened teamwork, but they spend much less time dwelling on the often long, sometimes pointless and nearly always inefficient meetings that teams breed. With teams fast becoming a fixture in the corporate world, meeting management, or facilitation, is becoming a critical skill for anyone with executive ambitions. Author Ingrid Bens' definition of a facilitator is quite specific - someone who guides a meeting without actually participating in discussion or decision making - but her book is filled with practical advice that any professional can apply when running a meeting. A host of charts, examples and worksheets (not to mention the accompanying CD) help illustrate her process for steering meetings without controlling or directing the outcome. We [...] recommend this hands-on how-to guide to anyone motivated to minimize the waste of meeting-creep.