When members call us for a resource, the one we always recommend is Facilitation At A Glance!; because its so easy to read and practical. - Geetha Balagopal, Team Competition Coordinator --The Association for Quality and Participation
I received this book as part of a facilitation course. It has become a constant compaion for me as I facilitate sessions. Practical and well organized, it gives me ideas as I encounter various situations or need to plan what to do next. Strongly recommend this book if you are responsible for facilitating sessions. --Facilitation Tutor
About the Author
Ingrid Bens is a consultant and trainer who's primary areas of expertise are employee participation, teambuilding, facilitation skills, leadership and organization development. Ingrid conducts in-house training for companies as well as providing workshops for the Association for Quality and Participation, Linkage, the University of North Texas and the Banff Center for Management.