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1 of 4 people found the following review helpful:
5.0 out of 5 stars I'm the author of the book and..., February 3, 2001
This review is from: The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age (Hardcover)
I just wanted to correct some bio information - the name of my company is Martin T. Focazio, LLC and we're based in Upper Black Eddy, PA.

Thanks.

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The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age
The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age by Martin T. Focazio (Hardcover - February 15, 2001)
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