Customer Reviews

Factory-Reconditioned AeroBed 44413 Queen Pillowtop Bed

5 star:		(0)
4 star:		(3)
3 star:		(0)
2 star:		(2)
1 star:		(1)

 

 

I also received a mattress that did not have a recessed pump or repair kit, was not in "like-new" condition, and a "manual" that stated there was no warranty. I advised Amazon and they provided for return of that mattress and shipped a replacement. The replacement is exactly the same. I emailed them again and received this reply: "As it seems that the problem with this item is more widespread than we originally thought, we are not able to send another replacement. We will investigate and remedy the situation with the item; however, I cannot guarantee when the error may be fixed."

This bed does not have the recessed pump as advertised, so it will not fit into a bed frame. Instruction manual also states that it is sold as is. Here is the Disclaimer word for word.

"This product is sold AS IS. There are not express or implied warranties whatsoever. Aero disclaims all express and implied warranties, including the implied warranty of merchantability and all warranties as to fitness for a particular purpose."

So folks, would anyone buy this thing if Amazon had mentioned this lack of warranty and not promoted this as a recessed pump model? I don't think so.

I'm not real happy with this product. We have used it two times and the air does not stay in it. The bed is deflated by morning.

This airbed is very comfortable. I was a little leery when I saw factory-reconditioned. But when I received it, it looked brand new, incuding the carrying bag. This bed came with no instructions, but it was simply plug in and press to inflate. Anyone can do it.

I agree with a couple of the reviewers that the description does not match the product (the pump is not recessed), but this is a great price compared to what you'll pay in retail stores. Mine did come with an instruction sheet. It's very comfortable and we've had good experiences with this brand before.

We've had our reconditioned Aerobed for a couple of weeks now and had the opportunity to use it twice so far. It was very comfortable and super easy to inflate and deflate. And the price was great! My only problems with it were the lack of any kind of warranty and no type of owner's manual. We hope that this will last us. Our last airbed was one we bought at Sam's Club two years ago for $38. It was only slept on a handful of times and then started to leak. We finally got rid of it and bought our Aerobed. So far, we've been pleased. Overall I would give this 4 stars.