14 of 14 people found the following review helpful:
5.0 out of 5 stars
Great Gift for Wife, December 18, 2005
I just ordered this item (and opened it when I received it) it looks brand new. there are not any marks,scratches,nicks of any type on it. It did come in a kitchenaid refurbished box (marked refurbished on it and not a regular kitchenaid picture box) but hey for the price diffrence. Also on the box it has this item comes with a 6 month warrenty from kitchenaid.
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14 of 14 people found the following review helpful:
4.0 out of 5 stars
Better than Artisan Model - Two Precautions, August 10, 2006
I was a bit reprehensive about purchasing a reconditioned unit, but it arrived like new. I've had my mixer for a few days and it has performed well. This model is a step up from the often advertised Artisan; it has ALL-metal gears and is more powerful, but unlike the professional models, maintains the tilt (hinge) feature rather than the bowl lift (see the Kitchen Aid website). I like the tilt because the lift requires you to detach the attachments before removing the bowl. The attachments and bowl can all be placed in the dishwasher except for the whisk, which is easily cleaned by hand.
Two things surprised me, though, upon the product's arrival. First, the "Meringue" it is not white; it is a very light gray, and VERY slightly opalescent. The picture is a pretty accurate representation of the color against the white background, but I hadn't noticed the color when I ordered the mixer. Fortunately, it still looks great on a darker-gray counter and against a white kitchen backsplash.
Second, as others have noted, the product does not come with a splash shield. I wrote customer service and cited the picture, which still shows the shield, unlike the other models that don't come with the shield and don't show it. They promptly apologized and credited my card the cost of a new shield which I then ordered. Overall, I am quite pleased with the purchase.
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11 of 11 people found the following review helpful:
5.0 out of 5 stars
A Great Purchase!, January 9, 2006
I was originally very nervous about buying a factory-reconditioned mixer...What if it's nicked or dented? What if it doesn't work right? NO PROBLEM!!!! My mixer arrived in jsut a few days and in PERFECT condition. No nicks, no scratches, no dents. I've tried the mixer on several different recipes: pizza dough, pound cake, lemon glaze, and a double batch of chocolate chip cookies. It works like a dream!
Some may be worried about the reduced warranty (6 months instead of 1 year), but just check out your credit card purchase policies. Our card from Wells Fargo gives us an extended warranty on anything we purchase. As far as I'm concerned, this mixer is one of the best deals on Amazon.com!
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