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113 of 116 people found the following review helpful
on December 7, 2012
1st off, the refurbished product doesnt come with the Smart Wizard disc, you dont need it, its all pre-loaded into the router.

Connect your PC to the router (hard wire) and type [...] on a browser, login ID is admin, password is password, from there you can configure the whole router to your hearts content.

when you first log in, it will check for any updates to the firmware, DO NOT UPGRADE TO 1.0.0.50, stay with 1.0.0.38 that's currently loaded on there, its far more stable and reliable, you can uncheck the "check for new version" box so this doesnt bother you again.

i made the mistake of upgrading to 1.0.0.50, my 5ghz band was incredibly unstable and died every 2-3 hours, also lost the ability to turn off the bright blue LED lit dome with the new firmware.

if you fell into this hole like i did. go to[...] and download the 1.0.0.38 firmware. it will ask you for the router serial number (of which the refurbished routers dont have one), to the right of the red download button is a link that says "continue without registering" click this and it will allow you to download the 1.0.0.38 firmware. go to your router admin screen (using the access method i mentioned above)\Maintenance\Router Upgrade, use this window to downgrade back to 1.0.0.38

Wireless N 600 speed is awesome, very noticable upgrade from my AT&T Wireless G router imbedded in my home gateway. the router is increadibly stable, no issues day-over-day, it just works, just what you would expect from a NetGear.
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45 of 48 people found the following review helpful
on July 10, 2012
I just set up this router and am extremely happy about it. It is aesthetically pleasing as well as functional. NOTE: My ONLY complaint (and this is in part my fault) is that this router DOES NOT support the ReadyShare Cloud. When I was looking into ReadyShare on Netgear's website I misread that there is indeed a difference between ReadyShare and ReadyShare Cloud. ReadyShare allows you to connect an external hard drive to your wireless router and you can access that hard drive wirelessly while connected to the router its attached to...this is different than ReadyShare Cloud in which you can access the hard drive connected to the router ANYWHERE ON THE PLANET. Only the Netgear 3800 is compatible with the ReadyShareCloud feature. Now this doesn't detract from this product, it just wasn't very clear that the 3400 DOES NOT have the ReadyShareCloud feature.

Overall however, I really liked this product and at the refurbished price, it can't be beat.
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38 of 44 people found the following review helpful
on January 30, 2013
I purchased this router basically for two reasons:

1. I need more bandwidth for all of my devices

2. It was a cost effective solution for the amount of bandwidth.

After struggling with an older Netgear N300 (which was not horrible, just limiting)...I decided to fork out the dough for a "new" router. I had seen this N600 at best buy (where it was $80+ I think) and asked the sales person about it. They mentioned that they had it for a while and it did the job while supporting 2 laptops, an Xbox, a PS3, iPhone, and tablet. I was just about sold on it because I need support for 2 smartphones, 1 laptop, a PS3, a Wii, and a tablet. I decided to check the price on Amazon just in case and Wah Lah! I am not sure why there are so many "refurbished" N600's available, but after one month in: no restarts, no bandwidth glitches or delays while the kids are streaming Netflix to the PS3, and no dropouts when in the upstairs area of my home.

Setup was very easy. While I was scratching my head at trying to setup the router from my iPad, as soon as I turned on the laptop (with Windows 7), the new router was immediately recognized. I was asked for a new security password and router ID and I was up-and-running. No software to install, no setup "wizard" that asked me the color of my underwear, no fuss. It just worked.
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16 of 17 people found the following review helpful
on April 27, 2014
A lot of reviewers here are blaming problems with this router on the fact that it's refurbished. That's not accurate. In most cases refurbished routers are just new routers that were returned by a customer, quality checked, and then rebadged refurbished since by law they can't be sold as new once they've been returned. In rare cases the quality check turns up a manufacturing defect, the part is replaced, the router is quality checked again and resold.

I think when people see the word refurbished they imagine something like worn out car parts that have been rebuilt and aren't quite as good as brand new. But this router doesn't have many moving parts and won't really wear out. If the router works when you first buy it, it's more or less going to continue to work indefinitely. And because refurbished routers are more thoroughly quality checked than new routers, you're actually less likely to get a lemon than you are when you buy a new router.

This is can be kind of problematic for Netgear because it undermines the perceived value of new routers. To combat perception, they cut the warranty to 30 days, don't include a setup CD and limit tech support to 30 days of email support (no phone calls).

You don't need to worry about the shortened warranty because, as I said, routers don't really wear out. If the router works when you first buy it, it's going to keep working indefinitely. And if you plug it in and it doesn't work, just return it.

Regarding the setup CD, I think you're better off without it. I'm not sure what it does but there is a setup wizard built into the router and there's no reason to install the extra setup bloatware on your computer.

The only question you have to ask yourself is do you care that tech support is limited to 30 days of email support? If you buy the new version you get 90 days of phone support. Whether that's worth the price difference is a personal decision.

So what's up with the negative reviews? To be honest, new or refurbished, this is not the world's finest router. It doesn't have the same range as the best routers, it doesn't have as many features and it's less stable. People are mistakenly attributing problems to the fact that they got a refurbished model when they probably would have had the same experience with a new model. If you want something with better performance, don't get the new version, get a different router. The Wirecutter has some good recommendations.

Personally, though, I've been satisfied with this router. For the price, it's a great deal.
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10 of 10 people found the following review helpful
on August 13, 2013
On small electronics, I usually try and buy refurbs, because they are just products that have had a second manufacturer quality check.
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32 of 43 people found the following review helpful
on November 11, 2012
Usually I've not had any problems with refurbished products. I did read online that I should stay away from refurbished routers, but I was hoping it wouldn't be a big problem. My router worked fine for a week and I was happy to have saved 50% on it. Just today the router failed on me. It had an issue routing the connections properly and even having re-set the router did not fix the problem. I would save yourself the headache and just pay up the cost of a new router instead of buying someone else's problem for a discount.
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6 of 7 people found the following review helpful
on December 16, 2012
Setup was stright forward. Set the encription and the rest of the stuff.
Seemed to be working fine on the 2.4 band, but the 5Mhz band was not visible on any of my devices (the 5Mhz light on the front of the router was lit.) After screwing around for a couple of hours trying to get it to work, I tried to load the latest firmware update (I was running the version that came installed.) The router hung and will not respond to any commands or resets.
Going back to the Amazon burial grounds!
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3 of 3 people found the following review helpful
on August 4, 2014
I hate NetGear. I bought a refurbed because of the good reviews but I think that NetGear is paying people to do so. The one I received kept dropping signal and I had to keep resetting it. Upon contacting NetGear support (which is a joke) they told me to update the firmware, which I did with the one they provided. After the update, the router didn't work at all. The guy told me to use TFTP to try to force flash the router but it didn't work. He contacted his supervisor and she basically told me that there's nothing they can do anymore and I'm stuck with an overpriced, over sized paper weight. If you're not going to help customers who bought your refurbed junk, why even sell them? Now I'm revamping my whole networking hardwares to Linksys/Cisco because I know they're ALOT more reliable than this garbage brand. If you're reading this NetGear, I hope you die in a fire.
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7 of 9 people found the following review helpful
on February 16, 2014
Having spent probably $500 for routers over the past 3 years I was very pleased to find one for a low price that did exactly what I wanted it to do. I have had several NAT issues with routers running multiple xboxs, ps3s and a ps4. This router will work for 2 ps3s or two xboxs simultaneously for online play. I have around 20-25 wireless devices connected most of the time and have only needed to restart this router one time in the 2 months I have owned it. I understand that some reviewers have been hit or miss with receipt of a doa product. I think that is one of the risks with a refurbished item and at this price you can't miss. It has all the speed 80% of users need. If it doesn't transfer files fast enough for you then you won't be finding a router at this price point. The router is centrally located in a ranch style 2400 sq ft home and has no reception problems. I would recommend for any non power user.
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7 of 9 people found the following review helpful
on September 11, 2012
I've been using a brand-new version of this router since February. Wanting to extend my wireless range, I bought this refurbished model together with two TP-Link Powerline Adapters two months ago. I flashed DD-WRT onto this unit, set it up as a wireless access point, then connected it to my original router via the Powerline Adapters. It has been working perfectly the entire two months, doing exactly what I wanted it to do without the annoying blue light bubble button illuminated.
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