The completely revised and expanded version of this best-selling business classic gives home-based child care providers the most updated tools needed to establish and enforce contracts and policies, build trust between provider and parent, and demonstrate provider professionalism. This new edition includes a CD-ROM with customizable worksheets and forms for creating a policy handbook and contracts designed specifically for your business.
I've been an author, trainer and advocate for family child care providers since 1981. I conduct training workshops and webinars across the country and write a blog: www.tomcopelandblog.com.
I live in St. Paul, MN with my wife and two cats (Duke and Ella). I'm a graduate of Macalester College and William Mitchell College of Law.
I worked for 28 years at Resource for Child Caring where I was director of Redleaf National Institute, the national center for the business of family child care. I've been on my own as a consultant since 2009.
I enjoy:
* Helping family child care providers understand complex business issues (record keeping, taxes, contracts, marketing, legal, insurance, money management, retirement planning)
* Representing family child care providers at IRS audits (where I've always won)
* Reading on a wide variety of subjects (biographies, classical fiction, history, politics, Mark Twain)
* Listening to jazz, Emmy Lou Harris, Van Morrison, Duke Ellington, Neil Young
