Top critical review
146 people found this helpful
Heartbroken and disappointed...(Updated)
on July 13, 2014
I purchased this to replace the many chargers that I usually have to bring for my gadgets. I mainly use a speaker, a Bluetooth headset, a phone, a tablet and an iPod Classic. I have other gadgets but these are the main ones. Just right for the 5 ports of the charger. And I was in charging bliss. Or so I thought.
Turns out, 2 months later, two of the ports have stopped functioning, and I'm worried that the others will break down if I continue using them. I only use the charger during weekends when I travel far from home and I use my standard chargers on weekdays.
Needless to say, I am very heartbroken and disappointed. I cannot recommend the product. My father-in-law wanted to buy one also but I shall dissuade him from doing so. Please think twice before making your purchase.
Update 1: I was contacted by Anker and was sent a replacement unit with their upgraded hardware. Will begin my stress testing in earnest and will update this review accordingly. I granted another star for this review because of the swift and diligent follow-ups. The first unit I purchased on the other hand has only one port left that can charge my gadgets. Perhaps it's only a matter of time now before it fails completely.
Update 2: tested the replacement by connecting 5 different gadgets to it. They charged quickly and so I set on draining them to test the charging again later on. After 18 hours, I set up my gadgets for charging again. Lo and behold, the 3rd port wouldn't charge! I switched my phone to other ports to see if they were okay but shortly after, the 5th port stopped working! This is ridiculous!
Unless there is a way to reset the circuits somehow, I'm inclined to keep the rating or revert it to one star. So very, very disappointed!