Most helpful critical review
137 of 143 people found the following review helpful
Not 36W charger, yet can be handy but limited.
on May 7, 2014
I bought two of these.
-On the first I charge an iPad 3 and two iPhones. The iPad was the only device on the Apple marked ports. After about an hour or so the who charger shuts down. If I unplug one if the iPhones and rep lug the charger it works as expected.
-On the second device I have an iPad Air, first gen iPad mini, and iPhone 5S. If I plug the Air into the Apple port and iPhone in to standard, whenever I plug in the iPad mini in the port the iPhone that is also connected shuts off. If I unplug the iPhone, leave the mini and Air plugged in, then plug iPhone back in I get a message on the iPhone saying this device isn't support and iPhone won't charge (using Apple OEM lightening cables). I kept them because it's hard to find a device that will charge a 2.1A or 2.4A iPad and an iPhone simultaneously. These are NOT 36W devices.
July 2014 - Updated
After my last review Anker support contacted me and offered to upgrade me to their 40 watt 5-port chargers instead. One of the two new 40 watt was defective and they immediately sent me a replacement.
Summary: I am now on my 4th and 5th chargers. The 40-watts I have now are work horses. I have been able to charge 5 iPads simultaneously with no problems. The chargers do get very hot to the touch under load but keep on working. Anker customer service is impressive and responsive including multiple proactive messages making sure I was happy. Given how many positive reviews they have, my one negative response was really inconsequential, I was impressed they took the time to contact me and did what was necessary to make me whole and happy. I would now give Anker 5 stars and the 40 watt chargers 5 stars.