Customer Reviews

Fantom CW200 Crosswind Upright Vacuum Cleaner

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

the rotating brush on my fantom no longer rotates after less than a year of use. The customer service office is closed "until furthur notice" and the e-mail address for customer service cannot be displayed. I bought the fantom for the filter system and because it is lightweight enough to carry upstairs, but its useless now because i cant find a place to get it repaired.

When I bought this vacum, I had real high expectations because of previous Fantoms that I had owned in the past. Fantom has really gone downhill, because this thing is junk. First, it seems to clog up all the time, I am constantly cleaning the filter out. Second the piece that holds the floor attachment broke off when I slightly bumped something! So it must not of been very well put together! Im giving this thing 2 stars, which is being nice... go buy a Hoover!

I am a very picky - some would say almost finicky - housekeeper and I can highly recommend this product. You can vacuum your carpet with your present vacuum and then pick up some much more dirt with the Fantom. The hepa filter feature and bagless system are the best. I wouldn't use any other product. I have one for every floor in my house. THE BEST!!