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Most Helpful Customer Reviews
27 of 27 people found the following review helpful:
1.0 out of 5 stars
poor service,
By
This review is from: Farm Innovators HR-75 Decorative Heated Birdbath De-icer Heated Rock, 75-Watt (Lawn & Patio)
I received a heating stone that did not work. It appeared to be new, but did not heat at all when plugged in. When I contacted the seller they sent me info to return the product at my own expense plus they wanted it insured. I contacted them again suggesting that good customer service would provide return shipping not at the customer's expense. They never responded. All in all, it cost about $15 shipping for an inferior product that I had to purchase elsewhere due to this company's poor customer service.
19 of 19 people found the following review helpful:
1.0 out of 5 stars
product did not work at all,
This review is from: Farm Innovators HR-75 Decorative Heated Birdbath De-icer Heated Rock, 75-Watt (Lawn & Patio)
I ordered a Farm Innovators HR75 Decorative 75watt Heated Rock Bird Bath Deicer, and followed the instructions to activate it. The water froze solid. I called the manufacturer, and they gave some alternate instructions to make the heater work, but again, the water froze solid. Product was returned. I ordered a Nelson brand heater instead which works fine.
20 of 23 people found the following review helpful:
1.0 out of 5 stars
Cancelled order,
By Frank (CT) - See all my reviews
This review is from: Farm Innovators HR-75 Decorative Heated Birdbath De-icer Heated Rock, 75-Watt (Lawn & Patio)
Poor response from company....had to cancel after three attempts to find why no answer on shipping.
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