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I purchased the CHI because my daughter has one and loves hers.
The item was returned unrepaired with a note that Farouk would neither service under warranty nor repair products purchased via the internet.
My flat iron broke after only 6 months of use... just completely stopped working and would not turn on anymore.
This straightener is an imposter. It's not the Chi brand and it does not get hot. If you'd like to waste your money, you are more than welcome to go ahead.Published 2 days ago by Christie Jean
I had this for a year and a half and now the on switch won't work. Unfortunately, I can't return it. Well at least I got a year out of it. Very dissapointing.Published 7 days ago by Jennifer Kahal
these are fake products!!!!!!!! They are not real Chi hair straighteners!!!!! Mine broke and when I called Chi about a warranty, they said my product number was a counter-fit... Read morePublished 8 days ago by Jenna A
Bought my CHI back in 2008 and still use it almost every day to this day. And let me tell you, that iron has been through a lot! I've dropped it more times than I can count. Read morePublished 15 days ago by Andi
THIS IS NOT A CHI HAIR STRAIGHTENER! Do not even bother spending any money on this product, it is complete crap and to be honest I can not believe that Amazon is allowing a fake... Read morePublished 21 days ago by Fabienne Nitopi