Customer Reviews

21
2.5 out of 5 stars
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7 of 7 people found the following review helpful
on January 17, 2012
Verified Purchase
We have purchased 2 of these hair dryers starting in 2009. The more recent purchase was 9/11. Both times, after about 4 months, the hair dryer began making a very loud noise and started to smell of smoke. I'm waiting to hear back from the seller regarding a refund. I would avoid this product.
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3 of 3 people found the following review helpful
on November 20, 2013
Verified Purchase
I have owned two of these hairdryers, and could not be more disappointed with their quality. My most recent purchase of the Chi Pro, made about a year ago, was especially frustrating not to mention dangerous. While using it, the ceramic interior actually exploded. I can't believe a product of this quality is available for sale, not to mention at such a high price point. Do not buy this product.
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2 of 2 people found the following review helpful
on August 5, 2013
Verified Purchase
I was very pleased with my hair dryer until it recently quit working. Farouk systems offers a 2 year warranty and I wish I had purchased through them and not through an Amazon seller because they only offered a 1 year warranty. I will no longer purchase these types of products through Amazon sellers.
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1 of 1 people found the following review helpful
on February 1, 2013
This is a horrible company. They are producing dryers they know spark and catch on FIRE! Their dryers are a fire hazard & they know it! They make it difficult to return. Charge for shipping and replacements and you pay to ship FIRE HAZARD back! Then the new one does the same thing that is why you see them at marshalls and TJ maxx! Be vary careful! This is a horrible company and they need to protect consumers against Chi!

*** Warranty VOID**** if NOT purchased through salon!!!! SO if you buy on here NADA! Really Horrible company!
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3 of 4 people found the following review helpful
on August 19, 2011
Verified Purchase
I have purchased this blowdryer before and it lasted me for five years. When it finally quit I found it again on Amazon. It is the best blowdryer I have ever had. Drys hair quickly without damage.
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on July 5, 2013
Verified Purchase
This I the third Chi dryer I've bought. I love it. The quality of the hair dryer really does make a difference in how your hair looks.
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on February 9, 2013
Verified Purchase
Manufacturor's warranty is lousy: they want a 20% restocking fee even for a broken unit. For less than that, I replaced it with a different hair dryer.
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on February 5, 2013
Verified Purchase
This blow dryer is not an authentic CHI!!! It is much heavier than a real Chi, the cord looks like an industrial cord because of how thick it is. The handle is a different shape (more sqaure), where as a real CHI has a rounded handle, the cool shot does not work and the dryer makes a weird noise when shut off (like two small beeps). In addition, on the back of the dryer where you can remove the plastic part to clean the filter, the word CHI is on the plastic part! I have owned several CHI dryers and the real CHI dryers are nothing like this one!!!
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on January 23, 2013
Verified Purchase
I had this blow dryer for almost 10 years and it died last fall (plug short circuited). My hair hasn't been the same since! I got this for Christmas, and immediately people started telling my hair looked great! Must've been looking pretty sad before LOL! My hair dries in a quarter of the time with this than the different lower en, less expensive CHI blow dryer I bought my 12 year old dtr last year and it is much more quieter than hers. I am so happy to see a more heavy duty cord on this model than was on my previous model. I hope it lasts just as long. I will buy another one when it does!! Worth every penny...
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on December 17, 2012
Verified Purchase
blowdries my hair super fast. There is barely any sound, but dries really quickly and leaves my hair super silky with no frizz
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