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Fatal System Error: The Hunt for the New Crime Lords Who are Bringing Down the Internet [Hardcover]

Joseph Menn
4.2 out of 5 stars  See all reviews (53 customer reviews)


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Book Description

January 26, 2010
In this disquieting cyber thriller, Joseph Menn takes readers into the murky hacker underground, traveling the globe from San Francisco to Costa Rica and London to Russia. His guides are California surfer and computer whiz Barrett Lyon and a fearless British high-tech agent. Through these heroes, Menn shows the evolution of cyber-crime from small-time thieving to sophisticated, organized gangs, who began by attacking corporate websites but increasingly steal financial data from consumers and defense secrets from governments. Using unprecedented access to Mob businesses and Russian officials, the book reveals how top criminals earned protection from the Russian government.

Fatal System Error penetrates both the Russian cyber-mob and La Cosa Nostra as the two fight over the Internet’s massive spoils. The cloak-and-dagger adventure shows why cyber-crime is much worse than you thought—and why the Internet might not survive.



Editorial Reviews

Review

Richard A. Clarke, Counter-terror chief under presidents Bill Clinton and George W. Bush and author of Against All Enemies: Inside America 's War on Terror
Fatal System Error accurately reveals the secretive global cyber cartels and their hidden multi-billion dollar business, proving cybercrime does pay and pays well."

Jonathan Zittrain, Professor of Law, Harvard Law School; Co-Founder, Berkman Center for Internet & Society and author of The Future of the Internet—And How to Stop It
“Joseph Menn immerses us in the personalities and politics behind today's cybersecurity threats and countermeasures. This balanced, compelling account shows why the future of the Internet depends more on people of good will than on some technological magic bullet."

Vicky Raab, The New Yorker
“[Fatal System Error] kept me riveted to the couch all weekend”

Quentin Hardy, Forbes
“[A] well-reported book on some of the biggest (known) cybercrimes in the past decade… Menn's book could hardly be more timely.”

Network World
“As eye-popping as the book's portrayal of bookies and wise-guy swagger is… the second half of the book is even more mind-blowing.”

BBC Focus Magazine
“The issues raised are hugely important, and failure to deal with criminals behind so much online crime will be an embarrassment to governments worldwide.”

Business Week
“In profiling two eclectic cyber-crime fighters, Menn has crafted a fascinating high-tech whodunit that educates even as it entertains.”

The Guardian
“Menn spins racy tales of true-life cybercrime...The villains glory in handles such as ‘Bra1n’, and the heroes are portrayed respectively as Matthew Broderick from Wargames and Daniel Craig's Bond, but the narrative glitter is sprinkled on top of serious and thorough reporting. Menn concludes: ‘A number of enormously powerful national governments, especially those of Russia and China, have picked the blossoming of the internet age as the time to ally with organised crime.’” 

Richard Stiennon, founder of T-Harvest and former VP of Threat Research at Webroot Software
“Not since Cliff Stoll’s The Cuckoo's Egg: Tracking a Spy Through the Maze of Computer Espionage has there been a book that delves as deeply into the workings of criminal hackers. This book will be widely read by law enforcement, policy makers, and IT security professionals. Like Stoll’s book I predict it will inspire a generation of technologists to join the battle against cyber criminals."

Register
“An informative and entertaining look at the roots of the burgeoning cybercrime economy and its links to government, featuring a rogue's gallery of international wrong 'uns…. It's one of the best descriptions of the formation of the underground economy I've read. It deserves to be read by those in the IT security industry, policy formation and with any interest in a hype-free expose of the true face of cybercrime.”

The Guardian
“Menn's book is riveting, as much for the terrifying detail it includes – both about gambling sites and the extent of botnet infection and the feckless lack of high-level international cooperation – especially by George Bush's administration – that allowed their architects to enrich themselves.”

Slashdot
"Fatal System Error is an enjoyable read on par [with] books such as The Cuckoo's Egg: Tracking a Spy Through the Maze of Computer Espionage and Takedown: The Pursuit and Capture of Kevin Mitnick."

Processor
“Menn’s deconstruction of an especially sophisticated set of attacks, the victim’s countermeasures, and eventual criminal investigation of the web of attackers is a valuable wake-up call for IT pros that should serve to catalyze redoubled efforts to improve cybersecurity.”

Slashdot
Fatal System Error: The Hunt for the New Crime Lords Who are Bringing Down the Internet
is the wake-up call that those in Washington, and those charged with IT need to wake up to. Unfortunately, it is likely those that truly need to read this book, will press the information security snooze button yet again.

Los Angeles Times, April 27, 2010
“[E]ven an unbiased observer would say that Fatal System Error is a compelling read, despite the fact that it’s nonfiction (or maybe because it’s nonfiction). It’s also a very frightening book.”

Processor, May 7, 2010
“Menn’s deconstruction of an especially sophisticated set of attacks, the victim’s countermeasures, and eventual criminal investigation of the web of attackers is a valuable wake-up call for IT pros that should serve to catalyze redoubled efforts to improve cybersecurity.”

About the Author

Joseph Menn covers cyber-security and other technology issues for the Financial Times, after a decade on the same beat for the Los Angeles Times. He is the author of 2003’s All the Rave: The Rise and Fall of Shawn Fanning’s Napster and a two-time finalist for the Gerald Loeb Award, the top prize in business reporting.

Product Details

  • Hardcover: 304 pages
  • Publisher: PublicAffairs; First Edition edition (January 26, 2010)
  • Language: English
  • ISBN-10: 1586487485
  • ISBN-13: 978-1586487485
  • Product Dimensions: 6.1 x 1.1 x 9.2 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (53 customer reviews)
  • Amazon Best Sellers Rank: #507,238 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews
59 of 60 people found the following review helpful
5.0 out of 5 stars Be Afraid February 19, 2010
Format:Hardcover
Joseph Menn has cracked open the inside workings of cyber crime bosses with his book Fatal System Error: The Hunt for the New Crime Lords Who are Bringing Down the Internet . I packed the book with me this past week as I retired to a rustic cabin in Northern Michigan. Menn's book made for enthralling reading by light of a butane camp lantern. In addition to telling the story of Barrett Lyon, entrepreneur and cyber crime fighter who founded Prolexic, BitGravity and 3Crowd, Menn follows through to recount the dark world of Russian crime figures as explored by Andy Crocker, on assignment from the UK National High Tech Crime Unit (NHTCU). Andy finally convicts three DDoS extortionists in Russian who are serving sentences of eight years hard labor.
I met Barrett in 2004 when he was still immersed in getting Prolexic off the ground. I was at Gartner and looking for something new to get involved in. Barrett's network defenses against Distributed Denial of Service (DDoS) attacks was the most exciting thing I had encountered. Barrett thought I was joking when I asked him if I could send him my resume. I was completely serious until I met his business partner Mickey Flynn in a hotel bar in Chicago. Mickey ran BetCRIS, one of the key sports book making and online gaming organizations in Costa Rica. For once in my career my spidey sense served me well. Mickey seemed like a great guy but it was the first time I had ever met anyone accompanied by two big body guards wearing sports coats and obviously packing. As Barrett's adventure unfolded I saw bits and pieces of it but I had no idea just how deeply entrenched Barrett had become in the workings of an international crime ring, one that had its own problems with cyber criminals in Russia. Thanks to Joseph Menn I now know the story.
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20 of 20 people found the following review helpful
4.0 out of 5 stars Profoundly troubling February 2, 2010
Format:Hardcover|Amazon Verified Purchase
If you're already worried about computer crime and identity theft, you'll be wracked with fear if you read this troubling new account of the subject by a Los Angeles Times reporter specializing in Internet security. Joseph Menn's "Fatal System Error" is aptly subtitled "The Hunt for the New Crime Lords Who Are Bringing Down the Internet." By focusing on two heroes of the underpowered movement to combat Internet crime, Menn brings this complex and terrifying reality into high relief. The book is largely devoted to the efforts of Barrett Lyon, a California surfer self-taught to become one of the world's leading Internet security experts, and Andy Crocker, a courageous British policeman, and their collaborative work to identify the criminals responsible for the now all-too-familiar viruses, worms, Trojans, and denial-of-service attacks that have infiltrated millions of computers and disabled thousands of Web sites.

It's disturbing enough to learn that criminals siphoned off [...] trillion from computer fraud in 2009 alone, and to know that a huge proportion of that money went into the pockets of the American mafia and the Russian mob. Even more disquieting, though, is to learn about how both the Russian and Chinese governments are protecting Internet criminals because they have enlisted them in building offensive cyberwar weapons. What we all learned recently about Chinese hackers' attacks on Google and other U.S. companies invested in China is just a hint of the breadth and depth of that government's efforts to gain ascendancy over the West by building the capacity to bring down our economies in the event of a future conflict.

(From Mal Warwick's Blog on Books)
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29 of 32 people found the following review helpful
4.0 out of 5 stars Fantastic Thriller - Too real February 1, 2010
Format:Hardcover
Working in the computer security industry we see these type of criminal acts on a daily basis. However, what we see is a microcosm of what Mr. Menn writes about in this great work. Tying all the ends together into a readable format that is literally a international crime thriller brings to light the vast dangers to our financial data and it's uses.

I'd recommend this book for ANYONE that uses the internet.
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9 of 9 people found the following review helpful
5.0 out of 5 stars More People Need To Know Stories Like These February 5, 2010
Format:Hardcover|Amazon Verified Purchase
When Mikko Hyponnen (of F-Secure fame) posted about this book on Twitter, I immediately pre-ordered the book. I got it two days later. (I was only one-day advanced on the pre-order, it seems.) I wasn't quite sure what to expect exactly, only I knew it had to do with cyber-security, so I was intrigued.

What I got was a fascinating book with two main stories told from the perspectives of the good guys. The first was a story of how a young dyslexic man struggled against the odds to become one of the best people around at defeating Distributed-Denial-of-Service (DDOS) attacks. His story, which spans at least two continents and his unwitting participation with some of the internet's shadier characters, is a fascinating one. That story comprises part one of the book, and ties into part two quite neatly. Part two is the story of a British detective and his exploits in foreign countries (particularly Russia) in his efforts to find and eventually catch several of the same cyber-criminals from part one. While it has the tempo of a fictional "cyber-thriller", this book is non-fiction and is based on the very thorough work of Joseph Menn, a reporter for the Financial Times (previously of the LA Times). The overall theme is that of the war that is taking place using the world's computers and networks as a battleground. Despite the chronicled successes outlined in these two stories, it's a war that's very quickly being lost.

I've been working in the cyber-security industry for a while now, so I'm not entirely unfamiliar with some of the more sinister aspects of what happens on the internet.
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Most Recent Customer Reviews
1.0 out of 5 stars Much of the book is nonsense with respect to the Costa Rica portions
The author is simply dead wrong on the spin he slathers all over the Costa Rica-based tales he relates, often out of whole cloth. Read more
Published 13 days ago by David Gzesh
5.0 out of 5 stars Welcome to the world today!
This was a great read.

After reading the other side of the fences' portrayal of the events and then hunting down this book - i gotta tell you it was nice to basically... Read more
Published 26 days ago by manfx
3.0 out of 5 stars Could be better
I found this book difficult to get into. Usually when I am reading this kind of book, I don't want to put it down. This one, I just can't get into. Read more
Published 2 months ago by Unglesb
5.0 out of 5 stars awesome
This is a really eye opening book. If you have read this book and liked it, I would also suggest "Kingpin" by Kevin Poulsen and "The Cuckoo's Egg" by Cliff Stoll.
Published 3 months ago by DaRook
4.0 out of 5 stars Great view of the underbelly of the internet
Interesting book if you want to know how and why the underbelly of the internet operates the way it does.
Published 6 months ago by Rich McCue
5.0 out of 5 stars very good read
It is well written, it reads almost like a fiction novel. it is a very interesting topic and although it does not into as much detail as i would have liked, there are other books... Read more
Published 6 months ago by kristoffer petersen
5.0 out of 5 stars Not very technical, one not so interesting part, but overall a good...
Overall, I very much enjoyed reading this book. Previously I read Kingpin: How One Hacker Took Over the Billion-Dollar Cybercrime Underground, and I found that more to my taste... Read more
Published 13 months ago by S. Jamal
5.0 out of 5 stars Must read list for all cyber professionals.
This true life account brings the cyber cartels to life. Put this on a must read list for all cyber professionals.
Published 22 months ago by Rebecca
5.0 out of 5 stars Great Insight Into the state of Cybercrime Today
This was an excellent work on the current state of cybercrime as it exists in our society today. I was impressed with how the author detailed the trials and steps the main... Read more
Published on May 21, 2011 by Geoff Howard
4.0 out of 5 stars Review by the Berglund Center for Internet Studies
Joseph Menn's work, Fatal System Error, is an extremely detailed and very well researched investigation into organized cyber crime, with a focus on the years from about 2004-2008. Read more
Published on April 18, 2011 by Berglund Center for Internet Studies
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