Feedback Toolkit: 16 Tools for Better Communication in the Workplace (Empower Your Team-Based Work Force with Productivity's Tool) [Paperback]

Rick Maurer (Author)

Book Description

ISBN-10: 1563270560 | ISBN-13: 978-1563270567 | Publication Date: September 1, 1994 | Edition: 1

. A fun book which reads quickly and is filled with interesting information you can apply immediately

Reducing the communication barriers that are inherent to hierarchical organizations is vital to effective teamwork. Used well, feedback can motivate people to their highest level of performance. Rick Maurer's Feedback Toolkit provides managers with a very accessible and well-organized guide for creating and maintaining open and productive communication in the workplace. Detailing a systematic approach to enhancing communication throughout an organization, it provides sixteen practical and creative approaches for giving and receiving feedback. It covers how to maximize feedback from your boss, from peers, and from a coach, as well as feedback from questionnaires.

Product Details

• Paperback: 112 pages
• Publisher: Productivity Press; 1 edition (September 1, 1994)
• Language: English
• ISBN-10: 1563270560
• ISBN-13: 978-1563270567
• Product Dimensions: 7.7 x 4.8 x 0.4 inches
• Shipping Weight: 4 ounces
• Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #845,118 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

32 of 33 people found the following review helpful:

5.0 out of 5 stars what a gem!, October 14, 1997

By A Customer

This review is from: Feedback Toolkit: 16 Tools for Better Communication in the Workplace (Empower Your Team-Based Work Force with Productivity's Tool) (Paperback)

Don't judge a book by the number of pages- this short guide is a wonderful gem. Extremely practical how-to's, and how-not-to's, for giving and receiving feedback. Many organizations espouse feedback as critical to organizational learning and performance-- the skills gained from reading The Feedback Toolkit may actually make it so.

12 of 12 people found the following review helpful:

5.0 out of 5 stars Simple Solutions to Big Problems, October 10, 2000

By 

Patrick W. O'Hara "taparaho" (Salt Point, NY United States) - See all my reviews
(REAL NAME)   

This review is from: Feedback Toolkit: 16 Tools for Better Communication in the Workplace (Empower Your Team-Based Work Force with Productivity's Tool) (Paperback)

In my study of modern work systems I have often found that the top-performers are characterized by those that communciate well. Rick Maurer's feedback Toolkit is a very simple model to better communications in the workplace. Most of it is simple common sense, but the bottom line is that these simple solutions are still not being used in many organizations today.

The book is easy to read, and written step by step. No one could miss the meaning in this book. After I read it, and highlighted everything that was contradictory to what was happening in my organization, I slipped it under my bosses door. No doubt positive change is coming!

0 of 3 people found the following review helpful:

4.0 out of 5 stars 3 books are missing, March 28, 2010

By 

Zhang Xiangrui (Beijing, Beijing, CN) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Feedback Toolkit: 16 Tools for Better Communication in the Workplace (Empower Your Team-Based Work Force with Productivity's Tool) (Paperback)

I ordered 19 books, but only received 16 books. One more week was over, and I could not check out the status of the shipment. Also not able to find a help for it~~???