While it was working, I loved it, but my new shredder just jammed on perhaps three sheets, and though I got the paper out, shredded bits are stuck between the blades. I got some of them out with scissors and a knife (yes, I'd unplugged it first), but still...the motor's jammed, and nothing's going in or out.
Contacted Fellowes CS today; if there's a good outcome, I may up the star rating on this product.
Update 1/23: Fellowes will send out a replacement shredder. I'm happy about Fellowes customer service, but I see I can't up the star rating. Thinking about it, since this rating is for the shredder itself, it should probably stay at 2. If this hadn't been advertised as having a capacity of 8, it would be fine--but buyer beware! Don't try to shred more than about 3 sheets at a time.
Update 1/29: The replacement arrived in good condition. Now that I know to stick to 2 sheets--3 at maximum--I think it will serve me fine. But remember--don't even think of putting 8 sheets through this thing. (It's still a pretty decent price for a 3-sheet-capacity machine if you're getting it at the discount--but not worth it if you're paying full list.)
Update 3/2: Still working fine, still shredding only 2 sheets at a time.
Update 2/1/09: Still working fine after a year. I feel comfortable doing 3 at a time, but no more. I wonder how long this'll last?
Update 10/12/11: Still working!