I just got it out of the box today and have nothing but good things to say. The machine is very well built, sturdy and does exactly as advertised. The instruction manual explained everything in easy to understand language. I have tried it with Fellowes' bindings that they sent with the kit and also with bindings I purchased from another manufacturer. The machine worked with both of them without a hitch. I had no trouble operating this equipment and it even looks nice in our office. I expect to get many good years of use from this machine. It was worth every penny.