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The Field Guide to Understanding Human Error [Kindle Edition]

Sidney Dekker
4.5 out of 5 stars  See all reviews (22 customer reviews)

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Print List Price: $130.00
Kindle Price: $19.22
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Book Description

The old "Bad Apple Theory" of human error promotes the idea that a system is basically safe, with the exception of a few unreliable people. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. Sidney Dekker presents the view that human error is an organizational problem, and suggests how to apply new theories to your organization, handling questions about accountability and constructing meaningful countermeasures.


Editorial Reviews

Review

' No matter if the reader is an upper level executive in an aerospace company, a member of an accident investigation team, a safety engineer, or a university student, Sid's Field Guide is equally as useful. This book presents important ideas for those who regulate human factors investigation and research, making it an essential read for the academician, the research analyst, and the government regulator' --International Journal of Applied Aviation Studies, Vol 7, No 2

About the Author

Sidney Dekker is Professor of Human Factors and Flight Safety, and Director of Research at the School of Aviation, Lund University, Sweden. He has previously worked at the Public Transport Cooperation in Melbourne, Australia; the Massey University School of Aviation, New Zealand, British Aerospace, UK, and has been a Senior Fellow at Nanyang Technological University in Singapore. His specialties and research interests are system safety, human error, reactions to failure and criminalization, and organizational resilience. He has some experience as a pilot, type trained on the DC-9and Airbus A340.

Product Details


Customer Reviews

Most Helpful Customer Reviews
10 of 11 people found the following review helpful
5.0 out of 5 stars The best guide to how to investigate error May 31, 2008
Format:Paperback
Essential reading for any safety investigator. An eye-opening way to transform your investigations by moving from the old-view to the new-view. I've used this book as a 'course book' for a seminar of 25 safety professionals to great effect. Plus there is a good guide to the role of a safety department too.
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10 of 12 people found the following review helpful
5.0 out of 5 stars Back to the basics November 22, 2007
Format:Paperback|Verified Purchase
We all are extremely good to forecast the past. When this simple principle is applied to human error, it is very easy blaming the human operator.

Dekker tries to put himself in the shoes of that human operator showing why an analysis that does not try to understand an event from that position is useless.

There is a very hard criticism to different kind of positions taken by people that do not make that effort.

If we try to make something as a "winzip on a summary" of the book, I think we could reach these conclusions:

When we have to analyze an event, it should be useful starting with this hipothesis: "People are not usually dumb, people are not usually crazy and people have not usually chosen the day of a big accident to make self-killing." This starting point could be enough to avoid many of the practices fairly critiziced by Dekker.
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7 of 9 people found the following review helpful
5.0 out of 5 stars Top 5 Human Factors Recommended Reading February 12, 2009
By Clark
Format:Paperback
Mr Dekker's books should be required reading for all accountable executives in high reliability organizations. Over 30 years as a continuous system improvement advocate, I have recently developed a "Recommended Reading" list for those who are new to the field of human factors and system safety. Dekker now as 3 books on that list, with the recent release of "Just Culture."

We live in the information age now; the only way to improve our lot is to share information for the purpose of continual learning. Dekker's approach points the way.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Great introduction to systems thinking December 5, 2013
By M. Rayo
Format:Kindle Edition|Verified Purchase
This book is the perfect introduction to systems thinking when trying to understand accidents, improve safety, and make systems more resilient. The examples are great, and the author's perspective comes through loud and clear. He puts in clear relief the "old way" and "new way" of thinking about error, lays out his case for transitioning to the new way, and does it all clearly and concisely. Great read! I'll be buying extra copies to lend to colleagues.
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By lucky d
Format:Kindle Edition|Verified Purchase
Well written text that can be applied across any industry with safety related work. Good use of airline and other examples in each chapter.
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5.0 out of 5 stars Five Stars July 2, 2014
Format:Kindle Edition|Verified Purchase
An Excelente Guide to take with you at everydays work!
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5.0 out of 5 stars The New Era of Safety is Here March 29, 2014
Format:Paperback|Verified Purchase
Awesomely articulated book on the complex issues of workplace safety. A must read for anyone who practices in the field of accident prevention. Easily applied to any industry.
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4.0 out of 5 stars Clear guide March 3, 2014
Format:Paperback|Verified Purchase
Clear guide about Human Errors.
Many focused on understanding as event, looking backwards.
Would be good to add a chapter about how to prevent
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Most Recent Customer Reviews
4.0 out of 5 stars This book is getting dated but is still valuable as ...
This book is getting dated but is still valuable as parts are being used by different Human Performance certification courses.
Published 15 days ago by Aleph the Seeker
4.0 out of 5 stars Great Book
very good book
Published 2 months ago by Francisco A. Ybarra Navarro
5.0 out of 5 stars Very enjoyable book. Teaches a completely new way to ...
Very enjoyable book.
Teaches a completely new way to look at errors!
Published 3 months ago by Rachel Manning
2.0 out of 5 stars Stopped half way thru
Repeats the same thing too often.
Couldn't hold my attention.
Book could be half as long and give you all the info.
Published 8 months ago by David Wagner
3.0 out of 5 stars Very "long" book to explain a simple concept
The book feels too long for the content. By the halfway mark I lost interest because every page seemed to be a enforcement of "human error is where a investigation should... Read more
Published 9 months ago by Carl Kirstein
5.0 out of 5 stars great book for understanding human error
profound and timely, this book really helps investigators get past their own bias and look at investigations from the perspective of the people involved-- and recognize hindsight... Read more
Published 10 months ago by Delphilia
5.0 out of 5 stars Should be required reading
It makes sense both conceptually and practically - Dekker provides lots of examples to reinforce his arguments. Should be required reading for all aviation managers and executives.
Published 11 months ago by kiwiflyer
5.0 out of 5 stars Great insight as to the causes of failure
This should be required reading for folks conducting Root Cause analysis.

Avoid the traps of "Old" thinking. Read more
Published 15 months ago by Darren Colin Bittick
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More About the Author

Sidney Dekker is Professor of Human Factors and Flight Safety, and Director of Research at the School of Aviation, Lund University, Sweden. He has previously worked at the Public Transport Cooperation in Melbourne, Australia; the Massey University School of Aviation, New Zealand, British Aerospace, UK, and has been a Senior Fellow at Nanyang Technological University in Singapore. His specialties and research interests are system safety, human error, reactions to failure and criminalization, and organizational resilience. He has some experience as a pilot, type trained on the DC-9and Airbus A340.

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