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The Field Guide to Understanding Human Error Paperback – June 30, 2006

ISBN-13: 978-0754648260 ISBN-10: 0754648265 Edition: 1st

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The Field Guide to Understanding Human Error + Just Culture: Balancing Safety and Accountability + Managing the Risks of Organizational Accidents
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Product Details

  • Paperback: 236 pages
  • Publisher: Ashgate Publishing Company; 1 edition (June 30, 2006)
  • Language: English
  • ISBN-10: 0754648265
  • ISBN-13: 978-0754648260
  • Product Dimensions: 0.8 x 6.2 x 9 inches
  • Shipping Weight: 15.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (19 customer reviews)
  • Amazon Best Sellers Rank: #67,102 in Books (See Top 100 in Books)

Editorial Reviews

Review

' No matter if the reader is an upper level executive in an aerospace company, a member of an accident investigation team, a safety engineer, or a university student, Sid's Field Guide is equally as useful. This book presents important ideas for those who regulate human factors investigation and research, making it an essential read for the academician, the research analyst, and the government regulator' --International Journal of Applied Aviation Studies, Vol 7, No 2

About the Author

Sidney Dekker is Professor of Human Factors and Flight Safety, and Director of Research at the School of Aviation, Lund University, Sweden. He has previously worked at the Public Transport Cooperation in Melbourne, Australia; the Massey University School of Aviation, New Zealand, British Aerospace, UK, and has been a Senior Fellow at Nanyang Technological University in Singapore. His specialties and research interests are system safety, human error, reactions to failure and criminalization, and organizational resilience. He has some experience as a pilot, type trained on the DC-9and Airbus A340.

More About the Author

Sidney Dekker is Professor of Human Factors and Flight Safety, and Director of Research at the School of Aviation, Lund University, Sweden. He has previously worked at the Public Transport Cooperation in Melbourne, Australia; the Massey University School of Aviation, New Zealand, British Aerospace, UK, and has been a Senior Fellow at Nanyang Technological University in Singapore. His specialties and research interests are system safety, human error, reactions to failure and criminalization, and organizational resilience. He has some experience as a pilot, type trained on the DC-9and Airbus A340.

Customer Reviews

4.6 out of 5 stars
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Excellent resource for any accident investigator.
Amazon Customer
This has to be one of my favourite books anyone in safety will read this and give you a new insite in how to look at human error.
Glenn
It makes sense both conceptually and practically - Dekker provides lots of examples to reinforce his arguments.
kiwiflyer

Most Helpful Customer Reviews

10 of 11 people found the following review helpful By Mr. Andrew Evans on May 31, 2008
Format: Paperback
Essential reading for any safety investigator. An eye-opening way to transform your investigations by moving from the old-view to the new-view. I've used this book as a 'course book' for a seminar of 25 safety professionals to great effect. Plus there is a good guide to the role of a safety department too.
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10 of 12 people found the following review helpful By Jose Sanchez Alarcos on November 22, 2007
Format: Paperback Verified Purchase
We all are extremely good to forecast the past. When this simple principle is applied to human error, it is very easy blaming the human operator.

Dekker tries to put himself in the shoes of that human operator showing why an analysis that does not try to understand an event from that position is useless.

There is a very hard criticism to different kind of positions taken by people that do not make that effort.

If we try to make something as a "winzip on a summary" of the book, I think we could reach these conclusions:

When we have to analyze an event, it should be useful starting with this hipothesis: "People are not usually dumb, people are not usually crazy and people have not usually chosen the day of a big accident to make self-killing." This starting point could be enough to avoid many of the practices fairly critiziced by Dekker.
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7 of 9 people found the following review helpful By Clark on February 12, 2009
Format: Paperback
Mr Dekker's books should be required reading for all accountable executives in high reliability organizations. Over 30 years as a continuous system improvement advocate, I have recently developed a "Recommended Reading" list for those who are new to the field of human factors and system safety. Dekker now as 3 books on that list, with the recent release of "Just Culture."

We live in the information age now; the only way to improve our lot is to share information for the purpose of continual learning. Dekker's approach points the way.
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1 of 1 people found the following review helpful By M. Rayo on December 5, 2013
Format: Kindle Edition Verified Purchase
This book is the perfect introduction to systems thinking when trying to understand accidents, improve safety, and make systems more resilient. The examples are great, and the author's perspective comes through loud and clear. He puts in clear relief the "old way" and "new way" of thinking about error, lays out his case for transitioning to the new way, and does it all clearly and concisely. Great read! I'll be buying extra copies to lend to colleagues.
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Format: Kindle Edition Verified Purchase
Well written text that can be applied across any industry with safety related work. Good use of airline and other examples in each chapter.
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By Luis Arroyo on July 2, 2014
Format: Kindle Edition Verified Purchase
An Excelente Guide to take with you at everydays work!
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Format: Paperback Verified Purchase
Awesomely articulated book on the complex issues of workplace safety. A must read for anyone who practices in the field of accident prevention. Easily applied to any industry.
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By ernst covers on March 3, 2014
Format: Paperback Verified Purchase
Clear guide about Human Errors.
Many focused on understanding as event, looking backwards.
Would be good to add a chapter about how to prevent
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