Unique to the market, this resource addresses the specific needs of the Field Training Officerthe person who has been promoted to training or the one that is the training coordinator for the EMS provider. Current and comprehensive, it provides information on motivation and communication as well as information on the principles and practices involved in teaching adults. Ideal for any EMS professional looking for information on EMS education!
Now there is a book for the rest of usthose in emergency medical service (EMS) education who do not teach at the community college or vocational-technical school. The field training officer is that person who works in the training section of the EMS agency and serves as the field employees' instructor and trainer and may hold the title of chief of training, training coordinator, or field training officer. In some situations, training responsibilities are given to the supervisor rather than having a special position dedicated to training. In such cases, the role of the supervisor has been tremendously expanded.
The classroom may be an actual classroom at the agency's headquarters, or it could be a conference room, the firehouse bay, a dining room table, or, most likely, the back of the ambulance. Although many field training officers may also work in a college setting, many are serving their EMS agencies in the field. It is with those individuals in mind that this textbook is written.
Being a field training officer means that you have accepted the responsibility of teaching new employees about their job and providing continuing education or perhaps refresher training for veteran employees. But being a field training officer is a lot more than merely teaching. It is also being a managera supervisorwho looks after and guides the employee as he or she begins or continues a career.
A teacher is someone who molds another person. You will guide the employee along the correct path, providing the tools needed to succeed. You will also evaluate the employee's performance, making suggestions on how to improve knowledge and skills.
The information contained in this book is aimed at giving you the necessary tools to be that teacher and supervisor. Without the basic tools, it would be a guessing game as to what you will need to provide a sound educational foundation for an employee. Consider building a house. If you were told, "Here are the materials. Go build a house," you would probably have trouble if you did not have the tools with which to build the house. The same thing is true about supervising and training an employee. Without the necessary tools, you would not know where to begin or how to accomplish the task.
This book is divided into five sections, with chapters within each section. Most of these sections have self-assessment tools that help you understand yourself, your thoughts, and attitudes. By knowing more about yourself, you can be a better teacher of others.
Section I, "The Art of Being Human" presents information on human behavior. By understanding human behavior and what motivates people, you will have the tools that you can use to effectively teach employees.
Section II, "Communication" gives information on effective communications between you and an employee. The material also discusses blocks to communications. As a side benefit, it will present communication tools that you can use off the job and in your personal life.
Section III, "Management" presents information on managing others. It defines management and discusses various aspects of supervising others.
Section IV, "On Being a Teacher" discusses many of the principles of education. You will be shown the differences between teaching children and adults as well as understand how people learn. This section will also present thoughts on how the field training officer can serve his or her employer as a performance consultant. In addition, information on how to develop goals and objectives to properly and effectively evaluate the new employee's performance will be presented.
The Appendixes, "Lesson Plans, Checklists, Performance Evaluation Review, Worksheet, and Sample Orientation" give samples of lesson plans that can be used as formats for training programs. They also contain sample skills sheets along with an example of a performance evaluation review. Although a performance evaluation review may not be a primary role of the field training officer, he or she may have input into an employee's periodic or annual evaluation.
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