FileNet: A Consultant's Guide to Enterprise Content Management [Paperback]

Todd R. Groff (Author), Thomas P. Jones (Author)

Book Description

Publication Date: June 24, 2004 | ISBN-10: 075067816X | ISBN-13: 978-0750678162 | Edition: 1

FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise Office Document Imaging Systems. FileNet's Image Services is the industry's leading provider of high-volume systems for storing, retrieving, and managing document images, transactional content, workflows, web contents, and other business objects. More than 3,700 organizations worldwide have implemented FileNet systems to provide content management services that are scalable, highly available, and provide strong disaster recovery capabilities. They have provided solutions for 81 of the Fortune 100 companies.

Unfortunately, despite an open and modular design that runs on the majority of enterprise computing platforms, FileNet's products suffer from a dearth of independently produced knowledge resources. This book has been written to fill that information void and provide wider understanding of this complex and powerful set of products to enterprise level decision makers, project managers, and technicians. In addition, the book provides general knowledge on how to use existing document imaging and/or document management systems to provide advanced knowledge management functions.

· The first book on FileNet--the world's leading enterprise content management solution--not written by FileNet insiders
· Provides a detailed discussion of FileNet's capabilities and challenges both for purchasing decisions and implementation
· Shows how FileNet can serve as the backbone for building a dynamic enterprise-wide knowledge management system

Editorial Reviews

Review

"I provide consulting for ERP software and related business processes. One constant my clients face is knowing what software can and cannot do. They want truth and often get spin. In this age of spin and clouded truth, Todd Groff and Thomas Jones provide a breath of fresh air. They tell the truth and speak their minds. If you want to learn to navigate through FileNet armed with their insight and wisdom, buy this new book and use it. They have years of experience navigating through the FileNet software shoals and have given us a well-marked map."
- Gregory S. Bennett, ERP Software Functional Consultant

"As a Project Manager, I appreciate not only the coverage Groff and Jones have given to each system but also how they have impressed upon the viewer the linkage between systems. This book extends learning opportunities in many ways and from top to bottom it assumes nothing. Each chapter is written to provide a general knowledge and combines data-intensive index models with scenario-based techniques."
- Sandi Owen, Business Analyst

Book Description

The first book evaluating FileNet's performance capabilities

See all Editorial Reviews

Product Details

• Paperback: 200 pages
• Publisher: taylor & francis; 1 edition (June 24, 2004)
• Language: English
• ISBN-10: 075067816X
• ISBN-13: 978-0750678162
• Product Dimensions: 8.9 x 6 x 0.6 inches
• Shipping Weight: 12.8 ounces (View shipping rates and policies)
• Average Customer Review: 3.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #1,459,271 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

5.0 out of 5 stars A Project Manager's View, July 19, 2006

By 

Bill Sanders (USA) - See all my reviews

This review is from: FileNet: A Consultant's Guide to Enterprise Content Management (Paperback)

I've worked in the Document Management, Image Management, Knowledge Management and Content Management world as a project manager working to implement technologies for various teams. I've worked with Microsoft, FileNet, IBM, Novell, MarkView and Documentum products. I've lead the implementation of systems in Europe, North America and India. I'm a consultant that works to bring together the business and technical sides of a project through the communication of each team's needs and restraints.

I own the book and have loaned it to team members, I have found it to be packed full of information about FileNet products, concepts of system architecture, ideas for getting a project off the ground in your company, negotiation tips, and tons of descriptions of technical concepts tied to content management in general.

I found that where Groff and Jones' book lacked very specific technical detail, it made up for it with discussions of using FileNet to architect solutions. This is an area of information that is sorely lacking.

I found that the FileNet terminology was accurate and even though some of the names are dated through FileNet's constant renaming (all of the above companies do this), my technical team understood what the components were.

This is not an end all book on FileNet products, but it is an excellent tool for educating business teams as to what is possible when using workflow and a document repository. It is also the only independently published book on FileNet that I've found.

I recommend this book to anyone that is working on a DM, KM, CM or imaging project for the first time.

4 of 5 people found the following review helpful:

5.0 out of 5 stars A lifesaver!, May 1, 2005

By 

Juliene M. Stone - See all my reviews
(REAL NAME)   

This review is from: FileNet: A Consultant's Guide to Enterprise Content Management (Paperback)

I found this book to be a valuable overview of one of the top products in the document imaging and content management market. Not only did it lay out the common implementation strategies and architectures, it's scope went beyond FileNet's own very pricey training programs. In addition to technical details like setting up offshore indexing centers, the book covers topics like how to ensure sustainable funding for imaging and KM related projects, knowing which FileNet product suites you may need, best practices for negotiating with Filenet corporation and how to set up and manage centralized document capture operations.

For me, the book was the only alternative to completely relying on vendor supplies training alone!

10 of 17 people found the following review helpful:

1.0 out of 5 stars The Key Answers aren't in here.., October 8, 2004

By 

T. Woodward "Woody" (Kansas City, MO) - See all my reviews
(REAL NAME)   

This review is from: FileNet: A Consultant's Guide to Enterprise Content Management (Paperback)

I purchased this book and yes it does have many, many truths, like there fact that there is little available information on FileNet's products.

However, while this book has some insights into FileNet the company and certain esoterics, it completly misses the mark regarding Enterprise Content Managment from FileNet.

The book seems to be a rehash/update of a white paper focussed on the FileNet Imaging Product, formerly Image Services now Image Manager.

When they discuss management tools and clients it a discussion of FileNet's legacy applicationos XAPEX and IDM Client. There is absolutely no discussion of the current FileNet P8 ECM suites other than some overview, nothing on the ECM Enterprise Manager, Virtual Content Manager, eForms for P8, etc. etc.

They complete miss so many basic details, key critical details in the FileNet ECM suite, such as the Application Engine, Routers, etc. that this isn't worth the paper it's printed on. I am so sorry I bought it!

As someone who has worked with the FileNet products for over 10 years and former FileNet "Sales Engineer" (they are actually Systems Consultants) I must warn you that if you try to apply 80% of this book to FileNet's ECM products you will appear a 100% idiot!