Most helpful positive review
20 of 22 people found the following review helpful
Great Game. Terrible Amazon.
on August 27, 2013
I've been playing since Beta and thus far it's the most fun I've ever had in an MMO. The action is fast-paced, the graphics are gorgeous, the music is beautiful (no surprise to any long-time Final Fantasy fan). The game itself is definitely a 5-star experience.
The only complaint I have is the egregious bait-and-switch Amazon pulled on me. Approximately 6 weeks before release, Amazon was offering PS3 and PC standard editions and said that PC collectors edition was sold out, with no mention of the PS3 collectors edition. A couple weeks later, they added the PS3 collectors edition. I preordered the PS3 collectors edition about a month before release and that was that. I received my preorder code for early access, Moogle Cap, and Cait Sith Doll in an email the same day. Release date rolls around, and at 7:33AM I get an email saying Amazon has cancelled my order due to lack of availability. They didn't charge my credit card, fortunately, but this definitely should have been caught before the release date. Like, for instance, when I ordered it. Or at worst, yesterday.
Seriously Amazon. This is just weak. A form letter email is not a good substitute for a game with art book and soundtrack. At the very least, you should be offering me a free download of the soundtrack as compensation for your oversight.
UPDATE August 30: Though it's not the same as an art book, soundtrack, etc., I have to give Amazon kudos today. I was checking my email today and saw a new message. Amazon has given me a $50 promotional certificate to make up for cancelling my order, even though they hadn't charged me for the game.