The financial services sector has had a respectable track record in the protection of consumer privacy. However, business practices, industry consolidation, electronic commerce and economic trends have raised consumer privacy as a key issue in the financial services sector. Improvements in the rapid transfer of information provide a new medium for the purchase of goods and services, that is, the medium of electronic commerce. The European Union has forced the issue with the Data Protection Directive. As a result, the United States has had to debate the lack of regulation or standards governing the new medium of electronic commerce. The debate could hinder any advance by society to engage in new technology. Because of increased government attention through regulatory and legislative action, corporations are developing self-regulatory initiatives to create industry standards for electronic commerce. Consumer privacy deals with how and what types of information are collected and how the data is controlled and accessed. Consumer concepts of privacy will resist or allow different configurations of what is allowable and what is utilized. The book is an exploratory and descriptive study that assesses the privacy concerns of today's consumer, as well as determines the potential impact of consumer privacy concerns on technological innovation and public policy. In order to understand privacy concerns, the study builds and extends current quantitative research on privacy in the financial service sector. Current research was developed to assess the privacy concerns of consumers. It was not designed to analyze or evaluate the specific impact of privacy on underrepresented consumers. The study expands research to focus on this particular segment of the population. Using privacy as the foundational issue/motivation for developing perspectives on financial education, the study focuses on people of color in the financial mainstream of our economy.
Book Description
Editorial Reviews
About the Author
Benjamin E. Robinson III, Ph.D. is author of numerous papers and articles on thebanking industry. He is vice president of public affairs and chief privacyofficer for MasterCard International. He also serves on the faculty of theHagan School of Business at Iona College in Westchester County, N.Y.
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
5.0 out of 5 stars
The leading treatise on financial privacy matters,
By SAM (New York) - See all my reviews
This review is from: Financial Privacy & Electronic Commerce: Who's In My Business (Paperback)
It is about time that the issues of privacy are being thoroughly addressed in this country. Dr. Robinson takes an academic analysis and applies it to the real financial world, in a manner that is most effective. I hope the banking and financial services community wakes up to the reality of privacy issues and takes appropriate action. If not, they will hurt more than just their bottom line. This book is a must read for anyone who expects to be successful in the financial sector.
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Inside This Book
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Key Phrases - Statistically Improbable Phrases (SIPs):
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financial privacy, data stoppage, privacy principles, privacy online, consumer privacy Key Phrases - Capitalized Phrases (CAPs): (learn more)
Data Protection Directive, United States, Fair Credit Reporting Act, Federal Trade Commission, Electronic Commerce, Policy Statement, Data Commissioner, Privacy Working Group, Office of Thrift Supervision, Member States, European Commission, Review of Consumer Financial Services Issues, Yankelovich Partners, Clinton Administration, Equifax-Harris Consumer Privacy Survey, The Privacy Letter, Consumer Choice Survey, Online Privacy of Consumer Personal Information, World Wide Web, Vice President Gore Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
financial privacy, data stoppage, privacy principles, privacy online, consumer privacy Key Phrases - Capitalized Phrases (CAPs): (learn more)
Data Protection Directive, United States, Fair Credit Reporting Act, Federal Trade Commission, Electronic Commerce, Policy Statement, Data Commissioner, Privacy Working Group, Office of Thrift Supervision, Member States, European Commission, Review of Consumer Financial Services Issues, Yankelovich Partners, Clinton Administration, Equifax-Harris Consumer Privacy Survey, The Privacy Letter, Consumer Choice Survey, Online Privacy of Consumer Personal Information, World Wide Web, Vice President Gore Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
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