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Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge [Hardcover]

Andrea Kates
4.7 out of 5 stars  See all reviews (9 customer reviews)

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Book Description

October 18, 2011

THE NEXT BIG THING IN BUSINESS INNOVATION—FROM THE NEXT GENERATION’S BRAND WHISPERER

What can an oil company (Pennzoil) learn from a great place to hang out (Starbucks) to create a new customer experience (Jiffy Lube)?

If you’re a manager, an executive, or an entrepreneur, you understand that your business is unique, with its own challenges and rewards. But thanks to the new science of the Business Genome® process, you’ll be surprised to see how many businesses share a similar “genetic” structure. And by understanding what works and what doesn’t for your business’s genomic type, you can play to your strengths, adapt to your weaknesses, and change the course of your company’s future.

Business Genome project creator Andrea Kates calls it Find Your Next—a field-tested, customized blueprint for mapping out your business DNA in four powerful steps:

1. Sort through your options and assess your hunches.
2. Match your genome to other successful business models.
3. Hybridize your company by grafting new ideas with proven successes.
4. Adapt and thrive by breaking old habits and starting new trends.

This high-impact, transformative guide walks you through every step of the process, combining intuition and experience with statistical data and fascinating case studies. You’ll learn how two unrelated businesses—Hyatt Hotels and Sharp HealthCare—discovered untapped opportunities in their customer experience.

You’ll read how General Motors and OnStar hit the jackpot by examining something that wasn’t there. You’ll find in-depth interviews with GE’s Mark Vachon, IndieGoGo’s Danae Ringelmann, P.F. Chang’s Rick Federico, and other leaders of innovation. And you’ll learn how to crack the genetic code behind the six essential building blocks of business—product and service innovation; customer impact; talent, leadership, and culture; process design; trendability; and secret sauce.

Once you unlock the secret of your company’s DNA, you can evolve your strategy, build your future, and find your next.

PRAISE FOR FIND YOUR NEXT

“When you add it all up this is indeed a time of great change and arguably much of what we know about management today is becoming obviated. Which is why Find Your Next is such a helpful contribution to every manager’s arsenal. It embraces the shift from industrial models to models for the 21st century. And it’s a great read—packed with great stories and tons of practical advice. Read, enjoy and prosper.”
Don Tapscott, from the Foreword of Find Your Next

"Every great strategic thinker uses the ideas in this book... but it took Andrea Kates to write them down for the rest of us."
Seth Godin, author of We Are All Weird

”Andrea Kates is this generation’s new ‘brand whisperer’ and Find Your Next is the best toolkit for landing on your company’s ‘next.’”
Lane Cardwell, President, P.F. Chang’s China Bistro

“Andrea Kates’s ideas about the Business Genome project are cutting edge. They will completely transform the way we think about the impact of cross-organizational connections as a way to fuel business growth.”
James Fowler, author of Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives, and Professor of Medical Genetics and Political Science/UC San Diego

Find Your Next combines radical thinking, innovative insight and real world experience to give corporate leaders a powerful compass in this era of unprecedented economic challenge.”
Catherine Crier, former judge, journalist and New York Times bestselling author

“Years ago I thought about what was next for music fans and turned to lessons learned from NASCAR and the NFL (not other musicians) to come up with the inspiration for the Lollapalooza festival. That’s exactly what Find Your Next provides—an easy-to-follow guide to game-changing innovation based on cross-industry thinking.”
Perry Farrell, founder of Lollapalooza festival and legendary rock frontman for Jane’s Addiction

"The difference between a great idea and a great business result is the ability to integrate insights from lots of different sources and get an entire organization on board quickly. Kates is onto something truly novel—Find Your Next could easily become the new industry standard for innovation. A must-read."
Mark Vachon, GE Company Officer

"If you thought you've been thinking creatively about your business, get ready for a new ride. In her book, Andrea Kates describes the Business Genome approach—a radically fresh roadmap to infuse innovative change into your business. Pure magic."
Nick Pudar, Vice President Strategy & Business Development, OnStar

“Andrea has a deep technical understanding based on years of global experience in innovation combined with a rare talent for communicating important issues very simply. The approach she describes in Find Your Next is so easy to grasp—you’ll see things differently and be able to lead your teams in refreshing new directions.”
Herwig Maes, Director of Strategic Sourcing & Supplier Relationship Management, Johnson & Johnson

Find Your Next is the missing book on every business leader’s book shelf that fits right between Michael Porter and Malcolm Gladwell. It’s the playbook we’ve been wanting for hands-on innovation.”
Emily Watkins, Sr. Vice President, Innovation & Product Development, Jones Lang LaSalle

“What every business leader wants is tomorrow’s news, today. Find Your Next provides exactly that—a manifesto for innovators based on time-tested techniques. Mandatory reading.”
Tom Stat, Executive Director, Edison Universe; Adjunct Lecturer, Farley Center for Entrepreneurship and Innovation, McCormick School, Northwestern University; and independent innovation consultant

Find Your Next brings together a collection of insights and approaches that challenge everyone in an organization—from the CEO to the front line—to be nimble and build new muscles for rapid innovation. It disrupts the patterns of incremental growth from traditional strategic planning. The result is a process that can get your organization to market faster and leapfrog the competition.”
Alistair Goodman, CEO, Placecast

LEARN MORE ABOUT THE FIND YOUR NEXT / BUSINESS GENOME APPROACH: businessgenome.com


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Buy Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge and get The New Age of Innovation: Driving Cocreated Value Through Global Networks at an additional 5% off Amazon.com's everyday low price.

Find Your Next:  Using the Business Genome Approach to Find Your Company’s Next Competitive Edge + The New Age of Innovation: Driving Cocreated Value Through Global Networks
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Editorial Reviews

About the Author

Andrea Kates created the Business Genome approach to synthesize the insights she acquired during 15 years as the leader of more than 250 strategy initiatives for global corporations as well as entrepreneurs. Her client list includes Hewlett-Packard, Royal Dutch Shell (Asia-Pacific), JPMorgan Chase, Brinker International, Humana, KPMG, and the Houston Texans (NFL).


Product Details

  • Hardcover: 304 pages
  • Publisher: McGraw-Hill; 1 edition (October 18, 2011)
  • Language: English
  • ISBN-10: 0071778527
  • ISBN-13: 978-0071778527
  • Product Dimensions: 6.4 x 0.9 x 9.3 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #755,687 in Books (See Top 100 in Books)

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Customer Reviews

4.7 out of 5 stars
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Andrea Kates thinking and insights are easy to follow. Belinda Meyer  |  1 reviewer made a similar statement
Most Helpful Customer Reviews
4 of 4 people found the following review helpful
5.0 out of 5 stars A Book that Gives You Permission to Break the Rules January 15, 2012
Format:Hardcover
In a world where new words are constantly surfacing, my first response when I say the phrase, "Business Genome Approach" on the jacket cover was, "Here we go again." More to learn and more Ms. Kates will be asking me to pay attention to in my professional career. That's where my objections stopped.

Early in the book she says, "Genome business approach consists of components of great ideas that can be melded together to create and launch new business opportunities." Notice she did not say start a new business she talks about blending businesses. As a constant breaker of rules, she got my attention.

A business leader often is stuck in her office. She rarely goes out to talk to staff in her building, and rarely talks to leaders in other industries. Ms. Kates points out that could be a big mistake. Instead, she advocates watching, talking and collaborating with other companies to enhance products or services that you are each producing independently.

There are many examples of real companies throughout the book that illustrates the "genome approach." Once you read this book, your mind will be racing with ideas and possibilities. AND by the way, she believes you should pay close attention to your intuition.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Find your Next Competitive Edge, Build your Future December 4, 2011
Format:Hardcover
Andrea Kates thinking and insights are easy to follow. By using cross-industry connections new innovation can be developed to drive a new business growth. You can become a new industry leader with these strategic ideas. The business genome process uncovers how many businesses share a similar "genetic" structure. By understanding your business genomic type, you can play up your strengths and change the course of your business future. Discover untapped opportunities, evolve your strategy and build your dynamic future. Kates will help you to organise chaos with her six elements of the business genome. Kate's explains her business genome classifications with six elements. With these classifications companies can organise their "dashboads" around categories, or core DNA, that reveal new opportunities for growth.

Case studies of successes in business are thoroughly covered. We see how success evolves through innovation with genomic patterns. The process is based on adaptation not predictability. The system and process uses case studies and cross reference (examples supplied) to find your next business idea.
"Find Your Next" covers: product innovation, maximising talent, capitalizing on future trends, customer impact, defining your secret sauce, optimising processes.

If you are at a crossroads, get this book and discover your next "killer app" so that you can thrive. There are many lessons to be learnt. There are patterns that make people win that are identical no matter what the organisation. Get this book. Discover new solutions. Get more impact, crack the code on innovation.

(Kates has worked with over 250 global corporations and entrepreneurs such as Hewlett-Packard, Shell, KPMG.)
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2 of 2 people found the following review helpful
5.0 out of 5 stars Unlock your company's DNA November 28, 2011
Format:Hardcover
Could the Business Genome approach help your company find it's next competitive edge? The answer is yes, and Andrea Kates clearly lays out the reasons why in Find Your Next. Her thesis is simple: traditional management, product development and marketing require radical change.

Follow her four-step blueprint to uncover your business's DNA, evolve your strategy and build your future:

1. Sort through your options and assess hunches
2. Match your genome to other successful business models
3. Hybridize your company by grafting new ideas with proven successes
4. Adapt and thrive by breaking old habits and starting new trends

Kates' reveals how our imagination, optimism and desire to connect are three very powerful levers for business success. It's a totally new concept and helps us prepare for the unpredictable, socially connected consumer.

The book is divided into three sections, with a lot of informative sidebars. Read the chapter text first, and then go back to the call out boxes. Otherwise, you may find it difficult to follow along.

Part 1 details the Business Genome approach. When you uncover these patterns, you create a fresh lens to look at business. Winning businesses consist of components of great ideas that can be melded together to create and launch new business opportunities. I love that finding your "secret sauce" is part of this process -- but is your brand still relevant? Part 2 lists and explains the Business Genome elements: product and service innovation, customer impact, talent / leadership / culture, process design, secret sauce and trendability. Finally, the case studies in Part 3 really tie all the elements of the book together with real world examples, including P.F.
... Read more ›
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1 of 1 people found the following review helpful
4.0 out of 5 stars Great How To Guide March 15, 2012
Format:Hardcover
"Find Your Next" subtitled "Using the Business Genome Approach to Find Your Company's Next Competitive Edge" by Andrea Kates. Subtitles tell a lot.

I loved the title. I am a big believer in competitive advantage. And my "know yourself" attitude makes me gravitate to things that help me determine my advantages.

Find Your Next presents an organized way to do this. They call it a genome that consists of 6 parts:

1 - Product or Service innovation. Find what resonates.
2 - Customer impact. Does your community support it?
3 - Process Design. Align the how with the customer need. This can be execution.
4 - Talent and Leadership - It is about the culture.
5 - Secret Sauce. What is your differentiation.
6 - Trendability. Look to the future. What are the trends and can you capitalize on them.

The book is a how to, step by step guide that asks a lot of questions. I did not follow the process through for any particular company - rather, I read the book (so likely did not get the same value someone would who actually took the steps and did the exercises)

One of my all time favorite books is Blue Ocean Strategy. Find Your Next strikes me as being a perfect companion book to that. Find Your Next is the how to guide for Blue Ocean.
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