Customer Reviews

Fire Sense Telescoping Infrared Indoor/Outdoor Heater, Stainless Steel

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

Very good product. This model has a class cover on the heating head, which is nicer looking and better in protection of the heating head.

Very easy to put together. Be aware, there's ball in the heating head, when the heater is in standing position, there's a heavy ball that drops down - invisible, when the switch is pulled. This is a good safety feature.

However, there could be defective parts, which happened to me. I had to call the manufacturer in Florida to replace it. Be sure to take pics and send to them for clear communication. Their customer service is pretty good.

The unit works well and looks great! Be sure to unplug it while not in use, and put the head cover after the unit cools down.

I returned the first unit sent to me because it arrived with a broken glass plate. Amazon quickly sent me a second unit which I returned because the heat produced was inadequate.

I placed the unit at the back of our covered porch, set it to its lowest height, pointed it down, and sat directly under it, but only the top of my head was warmed. Weather conditions were 48 degrees and wet, but still, manufacturer claims of a 9' blanket of heat just are not credible.

The manufacturer claims of a 12' electrical cord are factually correct, but half of the cord is needed to run down the length of the stand (inside the metal tube) leaving you with (depending on how high you set the unit) only about 6' to connect to an outlet.

Regarding assembly, much of the unit seemed solidly built, but there was almost no threading for some of the screws.

One other note, Amazon lists the base at 33", but it is actually about 22". Not a problem, the base is heavy and the unit stable. But it might give you the wrong impression as to the size of the heater.