Customer Reviews

Fire Up Your Communication Skills: Get People to Listen, Understand, and Give You What You Want!

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As a part-time server at a popular breakfast spot I can always count on my regular customers to say, "here's what you should do", about whatever crisis I may be having. I know they mean well, so when Captain Bob's book was suggested I thought "oh, here we go again!" As I began to look over the Table of Contents I became intrigued. As I read (and re-read) the chapters that pertained to my current situation I found myself thinking, "Yeah, that's it. Somebody does get it!!" I was so excited that I had finally found something that could really help and in language that made sense. The chapters are short and to the point. Captain Bob's book made me realize that though life will always throw some curves you can control how you handle them. After two years I still refer to the book and have sent copies to my mother and sister.

Too much chitchat. A lot of stories, no depth. It may be OK for people to manage personal relationships but not for communication in business.

This book is great "bedtime reading for everyone". The flame that is created by practicing the "exercises from the heart", is eternal. Even before fully experiencing the rewards promised by the author, I felt excited by all of the possibilities as I read about the stories of others. If we all commit to tossing into the "bonfire" all of our old habits that are not working in the best interest of our relationships, could you imagine what the new century will hold for all of us. I particularly love the chapter on "Flower Therapy". My partner is a musician, frequently he purchases flowers on his way home from a "gig" and they are on the kitchen table when I start my day. Wow!!! "Captain Bob" covers the most important issues in relationships, "The Love Bank Deposits", and "Contracts For Clarity". This book is soooooo easy to read because it is full of humor, the soother of the soul. Highly digestible material and well said in "plain talk". This is the kind of book that, even after being read from cover to cover, will be a valuable resource of reminders that keep the candle of romance burning forever!!!!!!!

This book was given to me right after I ended a 3.5 year relationship with my old girlfriend with whom I realized I could not marry because I could not talk to her. It could not have been more timely! I read 200 pages the first night . . . . which was a first. As I read it I felt someone had given me an owners manual for my . . .now . . .girlfriend.

My relationship with her is coming along nicely. I'm able to talk to her like I've never been able to do before with a girlfriend. This book is mostly responsible . . . Thanks for the help!!!

Captain Bob hit the nail on the head with this book. He presents some great insights into the differences between men and women and how to be an effective communicator. Some of his examples of communication failure hit close to home for me. Although written by a career Firefighter, this book can be read by anyone looking to improve their communication skills and/or relationships. Some of these insights will improve your relationships not only professionally, but personnaly also. Captain Bob's "Nuggets" of information are priceless. Learn the "Nuggets" and you will be better for it! Easy to read, humorous, entertaining . . . you can't go wrong!

This was a great book. I do not normally like to read, but I read this one in three days. It was simple reading; and being a family science major I found a great interest in the truth behind Captain Bob's words. I have studied the realtionships within a marriage and find that the "Love Bank" was a title for something I was already trying to fill. My only problem was that I wasn't allowing my mate to know what he needed to do to fill my love bank. It really opened the lines of communication and allowed me to prioritize the greatest needs in my life. Which were simple. My husband just didn't know what they were. I however knew what his were. I found within myself that I needed to be more open in expressing my desires and enjoy being pampered. I realized that I needed to think about myself once in a while and not be so unselfish that I loose myself in pleasing him. In turn, I think this has allowed me to reduce my stress level. I can share my feelings and allow him to know what I am thinking, without feeling guilty for what I say. Thank You, Captain Bob, for this book it has given me many laughs and tears.