Rajendra S. Sisodia
Raj is professor of marketing and founding director of the Center for Marketing Technology at Bentley College. He has a Ph.D. in marketing and business policy from Columbia University. He has published nearly 100 articles in journals such as Harvard Business Review, Journal of Marketing, Journal of Business Strategy, Journal of Business Research, and many others. He also writes frequently for the Wall Street Journal. His research, teaching, and consulting expertise spans the areas of strategic marketing, marketing productivity, marketing ethics, and stakeholder-based marketing. In 2003, he was cited as one of “50 Leading Marketing Thinkers” by the U.K.-based Chartered Institute of Marketing. Raj consults with and provides executive seminars for companies in various industries. Clients have included Sprint, Volvo, and IBM, to name a few. He coauthored The Rule of Three (Free Press, 2002) with Jag Sheth. Other recent books include Tectonic Shift: The Geoeconomic Realignment of Globalizing Markets (Sage Publications, 2006) and Does Marketing Need Reform? (M.E. Sharpe, Inc., 2006), both with Jag Sheth. Forthcoming books include The 4A’s of Marketing and Marketing Management (John Wiley & Sons), also with Jag Sheth.
David B. Wolfe
David is an internationally recognized customer behavior expert in middle-age and older markets. He is the author of Serving the Ageless Market (McGraw-Hill, 1990) and more recently Ageless Marketing: Strategies for Connecting with the Hearts and Minds of the New Customer Majority (Dearborn Publishing, 2003). David’s consulting assignments have taken him to Asia, Africa, Europe, and throughout North America. He is widely published in publications in the United States and abroad. He has consulted to numerous Fortune 100 companies, including American Express, AT&T, Coca-Cola, General Motors, Hartford Insurance, Marriott, MetLife, Prudential Securities, and Textron.
Jagdish N. Sheth
Jag is the Charles H. Kellstadt Professor of Marketing in the Goizueta Business School at Emory University. He has published 26 books, more than 200 articles, and is nationally and internationally known for his scholarly contributions in consumer behavior, relationship marketing, competitive strategy, and geopolitical analysis. His book The Rule of Three (Free Press, 2002), coauthored with Raj Sisodia, has altered current notions on competition in business. This book has been translated into five languages and was the subject of a seven-part television series by CNBC Asia. Jag’s list of consulting clients around the world is long and impressive, including AT&T, GE, Motorola, Whirlpool, and 3M, to name just a few. He is frequently quoted and interviewed by the Wall Street Journal, New York Times, Fortune, Financial Times, and radio shows and television networks such as CNN, Lou Dobbs, and more. He is also on the board of directors of several public companies. In 2004, he was honored with the two highest awards bestowed by the American Marketing Association: the Richard D. Irwin Distinguished Marketing Educator Award and the Charles Coolidge Parlin Award.
There's a difference when you fly Southwest vs. United.
Thus, employees will be paid fair wages because if they are not, then the good ones will leave and the company will be unable to "maximize" shareholder value.
While I was not surprised that an ethically driven business model performs well, I was surprised by the level of its success.
Good read with thought provoking insights. Governments and most business leaders are missing this as demonstrated by the repeated win-lose approach!Published 17 days ago by Darrell
Best book to read and apply to your business and your life. Every business should read it and use it.Published 2 months ago by Barbara Blake
I bought this book because it was required for one of my classes, after reading it I was amazed at some of the things that these companies were doing compared to non FoEs. Read morePublished 6 months ago by Jereme
Very inspiring account of how organisations focus on the "soft" (in my view tough) stuff, emotional capital. Read morePublished 10 months ago by Dalene
i recommended this book to one of the vice presidents where i work. all managers should read this book to learn how the most profitable companies work.Published 11 months ago by joanne
With all the bad PR about corporate greed and overpaid CEO's, this was a breath of fresh air to see that caring about your customers, suppliers, employees, environment and the... Read morePublished 11 months ago by Geri McLauchlan
Although written before the Great Recession, this book gives great insight into why people shop and woke for companies that seem to care about them as much as they do about... Read morePublished 12 months ago by Dan
The book offers insight into how the future of business is going to be. The ideas in the book are very eye opening and a must read for future business professionals and business... Read morePublished 13 months ago by G. T. Tsukamoto
I see some attempts at this concept where i work (AT&T mobility). I believe the concepts in this book are soiund and the evidence presented is indisputable to any honest... Read morePublished 14 months ago by Eric iOsborne