Not a bad safe, but I found the initial programming infuriating. I consider myself to be pretty knowledgeable with most things electronic, but the instructions for programming the combination that came with my safe were just flat wrong. The instruction tell you to push in the combination reset button, then enter the new code twice. I did this over and over and over and over. Would not accept new code. After a couple of tries it would lock the mechanism requiring me to wait 15 minutes before trying again. I was just about to throw the thing through the window (no small feat) and I decided to try something different: Enter the preset code FIRST, then press the rest button, then the new code twice and...it works! Only problem is, the manual never says anything about entering the old code first (major GRRRRRR). There are several other errors in the manual (like saying the preset code is 159, but it's actually *159, and telling you the new password must be between 3-8 numbers long, then showing 2 numbers minimum in their graphic) I sent an email to Honeywell about the wrong and confusing directions...no response. Bad, bad, bad.
One other thing I really think is poorly done is the cheesy plastic cover that you have to lift up every time you enter the combination. It is beyond cheap, and makes a loud "snap" noise every time you flip it open. It will clearly not be very long before it cracks and falls off.
And one final thing you just gotta love: I went to [...] tonight to download the manual. Website no longer exists. No message, no forward, nothing. Went to Honeywell's main website, and there is nothing mentioning anything about safes anywhere. I finally found out through extensive googling that Honeywell safes are now sold by First Alert! I went to First Alert's website and was able to download the manual (which still has all of the above errors, by the way). But Honeywell must have about the worst customer service I have ever heard of - they sell a product line to another company, and then shut down the website and act like it never existed!!
After all of that complaining, I will say it is a decent safe (except for the cheap plastic cover on the keypad), but there are much better ones on the market for about the same price.