First Alert Smoke and Carbon Monoxide Alarm - SC01CN3

by First Alert

Product Description

Here are two important detectors in one great unit. Stay protected from the odorless, invisible killer, Carbon Monoxide. As well as fires with a smoke alarm. As a reminder, smoke detectors should be installed on every floor in your home in a central location. Double protection Battery operated Protects during a power outage Permanent sensor No special sensors to replace Separate alarm lights & horn sounds allows easy identification of which alarm is sounding Single test/silence/reset button Adjustable mounting bracket Not available for sale in Oregon

Product Details

Product Manual [486kb PDF]

• Shipping Weight: 1 pounds
• ASIN: B00005OU73
• Item model number: SC01CN
• Average Customer Review: 2.4 out of 5 stars  See all reviews (21 customer reviews)
• Amazon Best Sellers Rank: #118,028 in Home Improvement (See Top 100 in Home Improvement)
  • #50 in Home Improvement > Safety & Security > Fire Safety > Combination Smoke & Carbon Monoxide Detectors

Customer Reviews

Most Helpful Customer Reviews

33 of 35 people found the following review helpful:

2.0 out of 5 stars First Alert ----Not a Brand to Trust, October 12, 2006

By 

M. J. Scarbrough "M Scarbrough" (Phoenix, AZ) - See all my reviews
(REAL NAME)   

This review is from: First Alert Smoke and Carbon Monoxide Alarm - SC01CN3 (Misc.)

This is a fine product, but when it malfunctions, First Alert is very hard to get a hold of and requires a lot of documentation to certify that it is within warranty. After 8 months, my unit went out (it sounds 3 quick chirps every 30 seconds). For 2 weeks, I have been trying to contact First Alert and either get unavailability or voicemail. Their website does not have a form nor address to send warranty return items (don't use the corporate address---the unit will be returned to you even if you have a letter explaining the problem.)

Update: First Alert replaced our first alarm, after it went bad after only 8 months. As other customers have noted, this alarm releases a lot of false alarms (thank heaven for the Silence button). Then it goes into its "3 chirp" mode, indicating that the alarm needs to be replaced. The first time, BRK Brands was good about sending a new product right away. However, this happened the second time 6 months after it was installed.

Calling them the second time, BRK Brands Customer Service told me to take out the battery, replace it with a new battery, then push the Test button. DIDN'T WORK! Further, they were a little snotty with me calling them the second time. I asked them, "Why don't I just send the unit to you so you can deal with the problem." They wouldn't do it.

First Alert used to stand by their products, but would not depend my family's lives on them or their products. I understand one unit being bad, but not two that have the same problem. Plus, it appears that they are not addressing the quality issues that consumers bring to their attention, as subsequent products still have the same problem.

Features of the unit: 5 stars
Unit itself: 1/2 star
Customer Service for the unit itself: 1/2 a star

40 of 45 people found the following review helpful:

5.0 out of 5 stars Happy Consumer, December 6, 2004

By 

Jeff Steevens (Clinton, MS) - See all my reviews

This review is from: First Alert Smoke and Carbon Monoxide Alarm - SC01CN3 (Misc.)

This is a great smoke and CO alarm. It seems to be very sensitive to smoke...particularly when I burn toast. However, it has a convenient silencer button. I always change the battery every 6 months and have not had any problems with it.<br /> <br /> The other person who reviewed this didn't think it was loud enough...I think they need a hearing aid.

16 of 16 people found the following review helpful:

1.0 out of 5 stars VERY prone to false alarms!, November 3, 2006

By 

JodyMom (Atlanta, GA, USA) - See all my reviews

This review is from: First Alert Smoke and Carbon Monoxide Alarm - SC01CN3 (Misc.)

We have had a lot of trouble with false/"nuisance" smoke alarms with this product. (It was not anywhere near our kitchen, either, but in an upstairs bedroom). I would recommend going with a different brand if you do not want to be repeatedly awakened at night by false alarms!