Customer Reviews

First Course in Quality Engineering

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Although at first look this book may seem overwhelming with lots of mathematical interpretations of quality, however, if you give the book a chance you will realize this book is in fact very basic and extremely easy to follow. Statistics may be intimidating to a person of any profession (engineer, general business or even managers) but the book really takes you from step one and gives a broad understanding of quality. The author of this book tries to offer the mathematical tools to people to improve their understanding of quality. The book also does a fabulous job of talking you through the history of quality(the gurus of quality and their systems) to the new quality processes, such as ISO and Six Sigma. Once I completed this book I understand the reasoning for having the mathematics as such a large part. How can one analyze quality without a statistical background? This book not only breaks things down very simply for a person but also gives a full understanding as to why each topic covered is essential to learning proper quality management. I truly hope to pursue a career in quality after reading this textbook. It takes very difficult topics to grasp (which are essential to todays business world) and makes the information understandable and accessible to a beginner as well as a great refresher.

This is a great book. The text is surprisingly easy to read. The information in the book is presented in a manner that gives a great foundation for quality management without overwhelming the reader. The graphs are clear and actually help in understanding the content unlike other textbooks. Don't let the title fool you, the book isn't just for engineers. Any industry/business that is looking to benefit from a better understanding of quality should put this book on the short list for educational texts.