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Fish!: A Remarkable Way to Boost Morale and Improve Results [Kindle Edition]

Stephen C. Lundin , Harry Paul , John Christensen , Ken Blanchard
4.0 out of 5 stars  See all reviews (457 customer reviews)

Kindle Price: $9.99
Sold by: Hachette Book Group
This price was set by the publisher

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Book Description

Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

A powerful parable that will help you see your life and work in a new way.


It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street where the employees are so alive and passionate that people stop just to watch them work!


FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled.


Filled with inspiration and timeless wisdom that will resonate with anyone in any field or career level, it's easy to see why FISH! is one of the most popular business parables of all time. People in organizations around the world use its practical lessons to improve customer service, build trust and teamwork, bolster leadership, and increase employee satisfaction. They also use the lessons to strengthen personal relationships, fulfill lifelong dreams, and realize their ambitions.


FISH! will help you discover the amazing power that is already inside you to make a positive difference-wherever you are in life.


Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.


Editorial Reviews

Amazon.com Review

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards

Review

This is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch! Spencer Johnson, author of Who Moved My Cheese? I recommend their book to anyone, on any level, who wants to make a difference at work. Hyrum Smith, co-chairman Franklin Covey Co. The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too. Ken Blanchard, from the Foreword

Product Details

  • File Size: 908 KB
  • Print Length: 122 pages
  • Page Numbers Source ISBN: 0786866020
  • Publisher: Hachette Books; 1 edition (May 11, 2009)
  • Sold by: Hachette Book Group
  • Language: English
  • ASIN: B002EBDPGY
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Not Enabled
  • Amazon Best Sellers Rank: #29,748 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

Most Helpful Customer Reviews
215 of 225 people found the following review helpful
Format:Hardcover
FISH is written in a parable (short story using fictional characters) format, reminiscent of the style apparent in the classic, bestseller The One Minute Manager. The goal of the FISH Philosophy is to learn how to boost morale and improve operational results in a business organization. As the authors put it "Enclosed are the keys to creating an innovative and accountable work environment where a playful, attentive, and engaging attitude leads to more energy, enthusiasm, productivity, and creativity."
The four key points of the philosophy are:
* Play - have fun and create energy at home or at the office.
* Make their day - how can you engage fellow employees, customers and make each other's day?
* Be Present - How can you make sure you are fully available and aware during conversations with people? It is about create a greater sense of intimacy between individuals.
* Choose Your Attitude - Each day you choose how you are going to act or which "side of the bed" you wake up on. The choice is yours and, the way you act, affects others.
In my opinion, this business parable, like the rest of them, is great and horrible at the same time.
It is a great read for the following reasons:
1. It is a quick read. I read it in about 2 - 2.5 hours and I am a fairly slow reader.
2. The book is able to illustrate one point extremely effectively. For example, in this book they show how workers attitudes can impact a setting and how many of us don't understand how our attitude impacts our work setting and quality of life.
3. These are the kinds of books that employees will read as they are 100-150 pages in length and easy to read so a massive investment of time and energy isn't required by employees.
It is a poor book for the following reasons:
1.
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162 of 177 people found the following review helpful
5.0 out of 5 stars It's about life! February 24, 2000
Format:Hardcover|Verified Purchase
This is a brief, simple, but elegant book that is an eye opener for those of us who grew up with notions like: "Work is serious, let's have no fooling around!" or "Profit is 'the only' way to measure business success."
The story is told in the context of a familiar business departmental crisis. Traditional management processes have failed and those who tried to implement change left convinced that conditions would never improve in that department (nicknamed the "Toxic Energy Dump").
A new departmental manager is assigned; she must find and implement new solutions or suffer the burden of defeat experienced by her predecessors.
Serendipitously, during her lunch break, she discovers a fish market that does not fit preconceptions for that environment most of us would have, i.e., hard, tedious work under unpleasant, uncomfortable conditions. What she does experience is a group of people who are totally involved with their customers, having a lot of fun, and selling lots of fish!
She asks one of the fishmongers about how they do this. And so begins the odyssey that uncovers the four key lessons she applies to turn her department around. I believe that these lessons are cornerstones for success both at work and in personal life. The lessons may seem simple and obvious, but they are based the deep needs we all have to feel that we matter, to contribute to others, and to enjoy our work.
I attended the first "Fish Camp" in Minneapolis that Steve Lundin and his associates facilitated (they did a great job); I left with the lessons contained in this book.
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89 of 97 people found the following review helpful
5.0 out of 5 stars What can you learn from a smelly fishmonger! April 4, 2000
Format:Hardcover
Can creativity and enthusiasm be learned from a smelly, fishmonger?
You bet! One of the most important values I learned from this book is that it's possible to gain wisdom from some of the most unsuspecting places. Never judge a book by its cover... you could be missing out on a lot!
One thing that I will never understand about society is how easily we get trapped into ruts in our professional and personal lives. Yet, we do nothing to rectify the situation. Complaining doesn't count, my friends!
With thousands of business "How-to" books flooding the market, Fish! is a welcome change as it tackles some very important issues in a fun and easily understood manner.
In this engrossing parable, a single mom/corporate manager is given a seemingly impossible task. She is responsible for turning an office that has been described as a toxic-energy dump into an enthusiastic and productive environment.
Overcome with fear of losing her job, the book's main character, Mary Jane, loses hope and retreats to her own private world every lunch hour as she walks the downtown Seattle streets. One afternoon she walks to the world-famous Pike Street Fish Market for the first time. Little did she know that when she met a smelly fishmonger named Lonnie, it would be the beginning of a wonderful new life!
If you are content to live with whatever life throws your way, this book is not for you. If you feel that you hold within your hands the power to change your destiny, this book is an effective tool that will help you on your path to success. Endorsed by some of the world's most successful businessmen, Fish! is a surprisingly important book you can't afford to miss.
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Does Amazon.com have the VHS or DVD for purchase?
The video is available if you e-mail Pike's Place. They want $895 for the 18 minute long video!!!! They're out of their ever loving minds!!!!
May 10, 2006 by V. Horvath |  See all 6 posts
Fish film
Any luck finding a video? We are looking for a copy to show at our staff meeting.
Aug 29, 2007 by Brenda L. Bailey |  See all 5 posts
Look Out "Fish!" Here Comes "Who's Your Gladys?" Be the first to reply
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