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FREQUENTLY ASKED QUESTIONSWhat mobile devices are supported for syncing?
The Fitbit Flex can sync directly to select iOS and Android devices. IOS: iPhone 4S, iPhone 5, 5S, 5C, iPod Touch (5th gen.), iPad 3, iPad 4, iPad mini. Android: Samsung Galaxy Note 10.1, Samsung Galaxy Note II, Samsung Galaxy S III, Samsung Galaxy S4
How do I charge my flex?
Your tracker battery lasts for about 5 days. To charge it, remove the tracker from the band and place it in the charger until all 5 lights are solid.
If you are having trouble, your tracker's charging contacts may be obstructed by microscopic dirt or debris that prevents them from making a good connection to the charger. Use hand sanitizer and a tissue or dampen a cotton swab with rubbing alcohol and carefully clean the charging contacts on your tracker. Do not submerge your tracker in water or use abrasive cleaners. Thoroughly dry your tracker before attempting to charge. Be sure to fully seat your tracker into the charger, with the charging contacts fully inserted into the charging cable enclosure.
How do I reset my tracker?
lf your tracker is not responding, it may be fixed by restarting.
1. Plug your charging cable into the USB port and insert your tracker into the charging cable.
2. Insert a paperclip into the small pinhole on the back of the charger.
3. Press on the pinhole for 3-4 seconds.
Your Flex will now be reset. Take your tracker out of the charger and insert it back into the wristband.
Never stop moving with Fitbit Flex. Wear this slim, stylish device all the time and get the motivation you need to get out and be more active. It tracks steps, distance, and calories burned and shows you how you’re stacking up against your daily goals. At night, it tracks your sleep cycle, helps you learn how to sleep better, and wakes you silently in the morning. Access your stats anytime on your computer, tablet, or from smartphones – both iPhone and Android. Flex is your perfect companion, and stays with you everywhere - even in the shower.
Flex Tracker, Large and Small Bands, Charging Cable, Wireless Sync Dongle, and Free Fitbit Account
Flex tracker is flexible. You can take this tiny tracker out and put into any of Flex's colorful bands to fit your mood.
Accessory Bands (Sold Separately):
Flex wristband is sold with both small and large wristbands included. Click here to use the Flex Sizing Tool.
Flex uses LED lights to show you how you’re stacking up against your daily goal. Each light represents 20% of your goal. You choose which one – steps, calories, or distance. It lights up like a scoreboard, giving you the motivation you need to get up and keep moving. Just check your stats right on your phone.
Flex syncs your info to select Bluetooth 4.0 devices, without plugging in or pushing buttons. It also syncs with select Android devices (Samsung Galaxy S III, Note II, and more), as well iOS devices (iPhone 5, 4S, iPad 3rd gen., iPad Mini, and more) and PCs and Macs. This gives you real-time access to your stats on the Fitbit dashboard throughout the day. Plus, with select NFC-enabled Android phones, simply tap your device to launch your Fitbit stats.
Flex comes with an arsenal of free online tools. Set goals on your personal dashboard and follow your progress through engaging graphs and charts. Use the Fitbit App for iPhone and Android to track steps, distance, calories, active minutes, and sleep, and receive goal progress notifications and milestone updates.
Flex syncs with popular fitness apps for an integrated fitness regiment. Apps include Sparkpeople, LoseIt!, MyFitnessPal, MapMyFitness, Runkeeper, and Endomondo.
Flex keeps you motivated and helps you reach and celebrate milestones by awarding badges as you reach daily and lifetime achievements and goals.
Enlist your friends and family in helping you reach your goals by sharing your stats, creating fitness challenges, and taking a group leader board challenge.
Log food consumption, weight, and weight changes, and additional workout info on the website and on the go using the Fitbit App for iPhone and Android.
Flex never leaves your side - you can even wear it in the shower. Wear the comfortable wristband all day and night, and it will even track how long and how well you sleep. Online tools illustrate your deep sleep and wakeful patterns. Silent Wake technology wakes you with a gentle vibration at a desired time without an alarm or disturbing your partner.
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It worked for 3 months and quit charging! Don't buy this from Amazon because you can't return it after 30 days!Published 5 hours ago by Connie Fahey
Performs exactly as I had hoped. I also sync it with Weight Watcehrs to count my excercise steps. I use the sleep function, it is very interesting- seems to know when I'm restless... Read morePublished 8 hours ago by Jennifer S. Souza
Nice item. Bought as gift. Best price around. Very pleased with purchase.Published 8 hours ago by Steven Gibbs
Love my fitbit! This is the greatest tool. comfortable and tracks sleep too. I have connected it to my fitness pal account, everything you need between the two programs.Published 8 hours ago by Lisa R
Love it. Helps me pay attention to my activity though it also keeps up with steps that are NOT at a good pace.... just the everyday walking around the house. Read morePublished 8 hours ago by Karen Donahue Phagan
I am pleased with the fit bit but extremely disappointed in the band. I wore the band for a couple of days and thought it had gotten direty. Read morePublished 9 hours ago by Barbara dejohn
I bought this a few months ago and it already does not work, was good for about 2 months and then the charger either stopped working or the unit did. Read morePublished 13 hours ago by Maurice Morris