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A series of books and audios on how people connect emotionally with different "languages" includes this one on the ways people offer apologies, hear them, and accept them. The five apology languages are expressing regret, accepting responsibility, making restitution, genuinely repenting, and requesting forgiveness. Gary Chapman narrates most of this audio with an attractive mixture of human accessibility and magisterial confidence. His writing partner sounds equally sincere but has a less appealing speaking style. Their desire to be helpful speaks more loudly than either of their voices. With many practical insights, this material will be invaluable to listeners who care about correcting the misdeeds and mistakes we all make from time to time. T.W. © AudioFile 2007, Portland, Maine-- Copyright © AudioFile, Portland, Maine