Customer Reviews

The Five Star Church

5 star:		(7)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

Stan Toler and Alan Nelson give wonderful and specific helps to turn any church into a 5-Star Quality Service Church. The evaluation questions at the end of each chapter are wonderful to help church leadership evaluate where they stand in serving God's people. Toler & Nelson offer important insights to FAQ's that will prove helpful to any church. An excellent resource to make every church excellent!

My Pastor advised our congregation, of an AME Church to all purchase and read this book, it was great advice! He was newly assigned to our church and came with lots of changes that needless to say was met with lots of opposition and drama. This book put into perspective what he is trying to do with bringing our church out of traditions that no longer work, with respect to focusing on our main objective...WINNING AS MANY SOULS TO CHRIST AS WE CAN, and meeting our spiritual needs...AMEN!! This book is not just for making your church a five star experience, but you can also apply it's principles to your workplace, developing your own business, even changes within yourself. This book is a must buy if your church is starting lose members or if your church just isn't growing.

I read this book a few years ago and it has changed my life. I use this as the cornerstone of my non-profit work. I have used the concepts and outlines to help other churches. Dr. Toler wishes to bring all churches to their full potential. Buy this for your pastor, your church board, for business people you care about. Five Star Church is a movement for quality and excellence!

Churches for too long have applied the Field Of Dreams mentality "If we build it, they will come." The result is churches all over America with mediocre faclilities, out-of tune pianos and a real lack of excellence.

Toler and Nelson use a great narrative to help church leaders understand the importance of excellence and offer some practical insights to help setup the building blocks required for church growth.

I highly recommend this book for any church leader - paid or volunteer - who would like to see their church move to the next level.

Stan Toler and Alan Nelson have finally applied the principles of Total Quality Management to the place it's needed most, The Church. God asks for our best as disciples and stewards and their book is a great primer on how we can fullfil God's request. Even though the concept of TQM is complex and at times daunting to a novice they have explained it in simple, down to earth terms, which make it easy to understand, and more importantly makes sense to just about anyone. It's a great starting point for any pastor or ministry leader who is looking for a proven method to improve their ministries without gimicks or bells and whistles. If you want a sure fire way to take your ministry or church a higher level then this book is a "must read".

I recieved my book just like i odered it, was very pleased thank you so much.
It is just like new

The book was delivered before the scheduled due date. The quality was superb. It was a new book minus the name written on the first page. I would definitely purchase for this person again. I am very pleased with Amazon.

I actually bought two copies for my pastor and another friend. I first read some of the book at my hair dresser and found it very informative and decided to order copies for my friends.

This is a great book with lots of business concepts that are very applicable to Church life.

Who in the world would argue with the premise? First impressions matter. Churches should put forth excellence and expect excellence to most effectively reach new people. Sound advice.

The cover, flaps, and reviews make this book very appealing. What pastor or church leader wouldn't want to create an atmosphere of excellence in their church?

Unfortunately, the content doesn't deliver. The fictional story of a pastor being mentored in excellence and quality assurance by a successful hotel operator is just plain hokey. The authors interweave this story throughout each chapter, almost as if they assume the readers won't accept or comprehend the principles based solely on their merits. Real life examples would have been much more effective.

The other content in each chapter is good, but not groundbreaking. Most of the principles could just as easily be gleaned from the pages of good leadership journals and seminary textbooks.

The questions and answers in each chapter feel contrived at best. Often, they only serve to reiterate ideas already given twice before in the particular chapter.

The thesis is solid. Go the bookstore. Pick it up. Read the jacket. Read the introduction. Think of ways to improve quality and create excellence in your own setting; then put the book down and spend your money on something that delivers what it promises.